Billing Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Kaelo Full time
Company Description

Kaelo provides
essential healthcare solutions ensuring the
physical and psychosocial wellbeing of
all South Africans towards
lasting social change.

Job Description:

The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries.

KEY OUTCOMES (not limited to) Level 4 and 5 process elements

Bill Clients:

Invoice corporate clients for services offered ensuring they are billed correctly and in accordance with predefined quality assurance processes and standards

Assist with the preparation of broker commission statements and the distribution thereof

Follow up on outstanding payments in a professional manner

Manage Payments Received:

Allocate all payments received on the Bank statement to the correct client accounts

Reconcile Membership:

Reconcile billing invoice and client payment schedule

Reconcile monthly staff lists from corporate clients

Reconcile and allocation of monthly payments

Control the staff billing function in respect of activations, deactivations, billing, collections, queries and services

Manage Queries:

To ensure that all billing queries are attended to timeously and accurately

Respond to escalated queries

Manage Reporting:

Generate and prepare monthly reports

Run corporate and broker reports

Continuously Improve:

Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control

Identify problems relating to system errors and escalate to relevant department

Qualifications:

SPECIAL REQUIREMENTS
Accuracy and attention to detail

Operate with integrity (high ethics)

Customer centricity

Ability to take initiative and work both in isolation and be a team player



PERSON DETAILS:
WORK EXPERIENCE


REQUIRED
Credit control and Billing experience

Reconciliation experience

PREFERRED



EDUCATION:

QUALIFICATIONS:
ACCREDITATIONS WITH PROFESSIONAL BODY


REQUIRED
Matric

PREFERRED
Health Insurance Industry

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED
Computer literate

Microsoft Access

Mathematical competence

Analytical

PREFERRED
Additional Information

Personal Attributes

  • Accountability
  • Action Orientated
  • Collaborative
  • Communication Skills
  • Simple Writing Skills
  • Manages Complexity
  • Problem Solving Skills
  • Creative Thinking
  • Decision Making SKills
  • Efficient and Effective Mindset
  • Financial Acumen
  • Planning and Organisation
  • Resilient and adaptive
  • Resourcesful
  • Signancance and values orientated


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