Senior Systems Support Technician

2 weeks ago


Cape Town, Western Cape, South Africa Syntell Full time



VACANCY:
Senior Systems Support Technician


(

REF:
#SST24)


Contract Type:
Permanent


Location:
Cape Town


Reporting Line Manager:
National System Support Manager


  • Provide System and IT Support to clients daily.
  • Maintenance of all existing software.
  • Deployment of new Releases.
  • SQL Database Maintenance.
  • Troubleshoot software and hardware problems on workstations and servers.
  • Perform equipment repairs if required.
  • Assist in moving and setting up workstations, servers and peripherals, including basic networking support.
  • Assist in administration and maintenance of AD accounts when needed.
  • Perform other duties as assignedCompetencies
  • Must have leadership skills and be able to work well in a teamorientated environment
  • Must have advanced Microsoft skills
  • Have the ability to challenge the status quo & identify new approaches to improve the effectiveness of processes.
  • Have a relentless drive to do things better, and to strive for new standards of excellence
  • Must have excellent communication and interpersonal skills
  • Must able to liaise with suppliers and members of the organisation at all levels.
  • Must be able to function in a pressured environment independently.
  • Be able to Multitask.
  • Good negotiating skills are essential.
  • Ability to travel.

Minimum Requirements

  • Grade 1
  • National Diploma in Information Technology
  • BCom Degree will be an added advantage
  • Valid driver's license
  • Working with Android devices advantageous
  • 23 years' experience in System Support

Job Type:
Permanent

Education:

  • Bachelors (required)

Experience:

System Support: 2 years (required)

License/Certification:

  • Drivers license (required)
Application Deadline: 2024/05/08
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