Beauty Consultant

2 weeks ago

Cape Town, Western Cape, South Africa The Prestige Distribution Services Full time

Job Description - Beauty Consultant (Institut Esthederm)

Position:
Beauty Consultant

Department :
Sales

Location:
Cape Town

Reporting to :
Sales Manager


Our client, an up and coming retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Johannesburg team as a Beauty Consultant within their retail store.

If you are passionate about cosmetics, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment; we are looking for you

Purpose of the Role


The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.


KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

  • Achieve monthly and annual sales targets
  • Assist in setting up and driving sales at events/launches/retailer activities
  • Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT

  • Monitor competitor activity, stay up to date with current industry trends
  • Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
  • Adhere to and maintain brand standards at all times
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

  • Ensure that stock is merchandised according to merchandising guidelines
  • Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
  • Stock administration, stockloss prevention, stock level control and management
  • Implementation and adherence to operating procedures and policies at all times
  • Asset control and security
  • Point of sale

CUSTOMER EXPERIENCE

  • Provide an exceptional and consistent client experience to all clients
  • Uphold and reinforce the Client journey and experience standards
  • Build relationships, loyalty and inspire confidence in clients by providing cosmetics services
  • Use expert knowledge and skills when demonstrating products (makeup, skincare and fragrances) to clients
  • Share makeup, skincare and fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
  • Drive increased customer data base (attraction of NEW customers)

TEAMWORK

  • Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
  • Support and assist new team members with onboarding and orientation
  • Ensure that exceptional; consistent standards are maintained
  • Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

  • Daily tracking sheets/reports completed and submitted as required
  • Implementation of CRM processes
  • Retail reports and updates as required

COMPETENCIES
ÿ Deciding and Initiating Action

ÿ Working with People

ÿ Relating & Networking

ÿ Adhering to Principles and Values

ÿ Persuading and Influencing

ÿ Planning and Organising

ÿ Delivering Results & Meeting Customer Expectations

ÿ Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

  • Matric certificate
  • At least 3 years cosmetics experience within a retail environment
  • Certificate in Beauty is advantageous
  • Must be able to demonstrate expert knowledge and current industry trends
  • Must be a team player, an active learner and problemsolver
  • Must be willing to work weekends and shifts as required
  • Must have own transport

Job:
Sales and Service

Primary Location:
Cape Town

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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