Debtors Clerk

2 weeks ago

Cape Town, Western Cape, South Africa icaperecruitment@gmail Full time

DEBTORS CLERK

In CBD
MDA experience an advantage

Any previous Accounting experience an advantage

Debtors Clerk

  • Tenant billings
  • All tenant recoveriesutilities, expenses, rates, levy etc.
  • Ensuring all recoverable expenses are recovered in full
  • Reconciliations to determine under and over recovery of municipal services
  • Reconciliation of rates
  • Tenant deposit audits
  • Monthly municipal control sheet
  • Daily debtors reports (BPG and 3rdparty)
  • Ensuring initial charges are billed to new tenants
  • Ensuring that recoveries are set up correctly
  • Ensuring that we are legally entitled to do requested billings and recoveries by checking necessary documents/agreements
  • Tenant account adjustments
  • Tenant account recons
  • Dealing with all tenant queries relating to tenant accounts
  • Debt collecting
  • Sending out letter of demands, arrears sms and reminder sms
  • Handing over defaulting accounts/tenants to Attorneys
  • Liaison with attorneys
  • Ensuring feedback notes are updated on MDA
  • Debt collecting
progress reports

  • Regular arrears feedback and meetings with relevant managers
  • Liaison with meter reading companies
  • Prebilling checks
  • Sending out tenant statements
  • Carry out typing, filling, copying, scanning and other admin functions as necessary and instructed
  • Completing of deposit slip for cheques receipt and ensuring banking thereof
  • Receipting
  • Updating tenant details
  • Closing of tenant accounts
  • Deposit refunds and tenant refunds
  • Loading of debit orders
  • Processing of debit orders
  • Recons
  • Training of new staff
  • Assisting auditors
  • Following up with bank on unallocated payments
  • Reporting of cash received to FICA
  • Ensure that information be treated as confidential
  • Ensuring the processes and necessary documents are completed and adhered to.
  • Maintain any relative documentation and records
  • Reporting
  • Loading and capturing of leases (Only if required and in absence of Leasing Administrator)
  • Opening of tenant account (Only if required and in absence of Leasing Administrator)
  • UMFA

2. Customer Relations Duties (FM)

  • Taking all tenant incoming calls and either deal with them, or reroute to relevant party/department
  • Taking incoming calls from tenants relating to maintenance
  • Logging of maintenance jobs reported by tenants
  • Escalating it to the relative person in the facilities department.
  • Liaising with tenants to inform them of FM progress, if need be
  • Following up with tenants to determine tenant satisfaction in terms of FM matters logged and finalised
  • Tenant liaison FM, tenant accounts, general tenant queries, etc.

3. General

  • Standing in for the Facilities Coordinator, when required
  • Be responsible for managing own time and the coordination of duties with the demands from other divisions
  • Any reasonable and lawful instruction related to work and given by an authorized person
  • Assist and provide administrative support to the managers, property managers, admin managers and facilities when required

Salary:
R20, R25,000.00 per month

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