Occupational Health Nurse

2 weeks ago

Johannesburg, Gauteng, South Africa Universal Corporate Wellness Full time



JOB DESCRIPTION:
OCCUPATIONAL HEALTH NURSE

Description


The suitably qualified
Occupational Health Nurse will be responsible for the relationship building and retention of the Occupational Health clients of Universal Corporate Wellness (UCW).

This position is aimed at a dynamic, performance-orientated and client focused individual who is able to deliver quality outputs whilst at the same time working effectively with people both internally and externally.


The position will be responsible for client's work-related Post Exposure Prophylaxis (PEP) incidents, coordination of occupational health medicals and incapacity and disability management.

This position will also focus on the growth of the occupational health services offered by UCW.

The position engages in a variety of tasks including project management, strategic planning, relationship management, negotiation and innovative development of opportunities.


Reporting structure
The position will report to the

Team Leader:
Corporate Wellness.

Duties and responsibilities

1.

Managing the PEP Support Services:
Recording, Counselling and Case Management

  • Counselling conducted in a professional and nonjudgemental manner daily.
  • Counselling after hours in cases of emergency.
  • Recording of new PEP cases.
  • Risk assessments of the PEP cases.
  • Case management and followup calls to the client employees.
  • Ensure that followup pathology results are received and recorded.
  • Liaise with virologists in case of abnormalities and if clinically necessary arrange a HIV clinician consultation.
  • Work closely with the EWP and afterhours counselling teams.
  • Capture medicine authorisations on SOL system.
  • Order PEP treatment packs and arrange for delivery of followup regimen to employee through courier pharmacy.
  • Order approved PEP starter packs through courier pharmacy and ensure timeous distribution to the client.

2.

Managing the PEP Support Services:
Reporting and Financial Management

  • Submit weekly and monthly PEP case reports to the client.
  • Ensure data accuracy and appropriate upload of data into the data warehouse.
  • Compile and finalise PEP monthly reports and present to the client.
  • Draft relevant medication or services quotes for the client and ensure appropriate approval prior to distribution.
  • Complete the medication (starter and treatment pack) invoice requests inclusive of supporting documentation on a monthly basis and provide to the finance department to raise the invoice to the client.
  • Ensure all provider invoices are checked and submitted for payment timeously.

3. Coordination of occupational health medicals

  • Sourcing, negotiating and contracting of occupational health providers on a national basis.
  • Managing of client requests for occupational health medicals.
  • Client quoting and approval.
  • Scheduling and managing of providers.
  • Ensure invoice generation and payment in collaboration with Quote Specialist position.
  • Provision of client feedback, including provision of Certificates of Fitness and consolidated reporting.

4. Incapacity and Disability Management

  • Maintain provider database and update monthly
  • Case management of incapacity cases including engagement with employees and scheduling appointments with providers.
  • Check invoices received for accuracy against quotations made for any discrepancies.
  • Submit monthly incapacity invoice requests including health provider invoice amounts to finance
  • Record incapacity referrals within 8 hours of receipt and update accordingly in line with assessments and approvals.
  • Receive provider reports within 5 working days from appointment.
  • Consolidate all individual case information and provider information into the case report within 5 working days of the last assessment and provide to client.
  • Ensure data accuracy and appropriate upload of data into the data warehouse.
  • Compile and finalise Incapacity quarterly reports and present to the client

5. Assist when needed with UCW wellness events

  • Coordinate health and wellness days focus on quality of service delivery.
  • Attend and manage onsite health and wellness days for existing and prospective clients.
  • Conduct HRA and HCT screening according to prescribed protocols at internal and external wellness days.
  • Assistance with health and wellness challenges events.

6. Responsible for Key Account Management of Corporate Wellness clients.

  • Manage the existing client relationships to optimise business retention.
  • Discuss monthly and quarterly reports and trends with clients.
  • Recommend wellness interventions as needed.
  • Assist with product training and rollout/orientation training.
  • Deal with client complaints and maintain client satisfaction with the services.
  • Responsible for agendas and minutes during meetings with clients.

7. Marketing and collateral

  • Continuously coming up with awareness plans to market the service to clients.
  • Assist with enewsletters, flyers and we

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