Account Credit Controller; Office Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Job Crystal Full time
Account Credit Controller; Office Administrator

Cape Town, WC, R R15000 Per Month

  • Sector: Accounting
  • Posted: Thursday, 3 August 2023Job Details

SPECIFICATION
We are looking for a qualified credit controller to assist our Finance Team.

Reporting to the finance manager, the primary focus of this position is to maximise company revenue and minimise credit risk by updating new client billing, maintaining current client accounts and following up on outstanding invoices to ensure they are paid timeously and the overall debtor's balance is reduced
.



RESPONSIBILITIES

  • Be aware of and be able to provide accurate information on the current debtor's balance at any point in time
  • Maintain the client debtors list for accurate financial reporting
  • Upload new client contracts into a shared drive for easy access to information and accurate record keeping
  • Answer client queries in a way that promotes professionalism
  • Communicate failed debit orders to clients and assist with recovery solutions while strengthening customer relationships
  • Control and maintain suspended accounts promptly and ensure client accounts are amended as money is received and when payment is outstanding
  • Ensure receipt of monthly revenue by constantly following up on outstanding accounts
  • Manage debtors balances in debtors systems (Billdozer & Stripe account)
  • Collaborate with other departments to assist clients with invoicing & account queries
  • Maintain strong client relationships by ensuring clients are informed and updated on any relevant communications which may affect their accounts
  • Provide accurate information for financial reporting
  • Facilitate and answer all incoming finance calls that build confidence in finance team
  • Have information ready and provide assistance as requested during company audits
  • Create, follow and maintain financial policies and procedures relating to debtors maintenance
  • Support to all Departments.
  • Request pricing from suppliers.
  • Follow Up with suppliers on purchase order status.
  • Resolve administrative problems and inquiries
  • Liaising with Logistics/Warehouse Manager to ensure all deliveries are done per delivery area/region.
  • Briefing the Logistics/Warehouse Manager on deliveries for the week and the stock that is estimated to arrive.
  • Attending all customers and suppliers queries.
  • Data Capture on Pastel: Raising Quotes, Sales Order, Tax Invoice, Delivery Note, Credit Notes, Purchase Order, Goods Receipt, Customer information, Inventory
  • Filing all documents in its specific file.
  • Assisting Customers with related queries such as, invoices, back orders, ETA's, stock availability.
  • Book Couriers and print/send Waybills.
  • Suppliers: raise Purchase Orders, forward orders to suppliers, weekly update (excel template) on ETA's, receive goods at the office and good receipt on Pastel.
  • Customers: raise Sales Orders, Tax invoices and Delivery Notes, Credit Notes (upon management approval), communicating customers on ETA's.

EXPERIENCE

  • A grade 12 senior certificate or equivalent qualification
  • Completed a relevant finance / accounting certificate / diploma
  • At least 2 year's experience working in an accounts receivable and/or credit control department
  • Experience interacting with B2B clients
  • Worked with multicurrency transactions
  • Successfully reduced a company's debt balance by following solid debt recovery procedures
  • Worked on Google Suite
  • Experience using accounting software
  • Excellent verbal and written English communication
  • Pastel Experience
  • Excellent understanding of Microsoft Office, Outlook and website tools.

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