Telesales Agent

2 weeks ago

Montague Gardens, South Africa Recruitment Solutions Full time

Responsibilities:

  • Contact potential or existing customers to inform them about the offering of the company
  • Answer questions about products and the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Matric
  • Excellent communication skills both verbal and written
  • Strong computer skills
  • Proven experience as telesales rep or other sales/customer service role
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type:
Contract

Contract length: 6 months

Salary:
R12, R13,000.00 per month

Ability to commute/relocate:

  • Montague Gardens,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Marketing and sales: 1 year (preferred)

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