Intermediate Travel Designer

3 weeks ago

Pretoria, Gauteng, South Africa Wildernessdestinations Full time

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great relationships and high-level customer service by offering world-class itineraries to exceed guests' expectations.

To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel.

Have an excellent knowledge and good geographical understanding of all Southern and East African destinations as well as day-to-day regional logistics.


*This position can be based in either Johannesburg or Cape Town.

Detailed Responsibilities:

Develop relationships with Agents:
Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
Continuous communication and excellent service delivery to agents at all times.
Build relationships with agents based on trust and support, knowing their business trends and guests needs.

General:

Keep Agents' booking information updated in the ARM (likes/dislikes – booking habits etc.)Keep updated with all Wilderness and 3rd party product (AP), as well as technology updates.

Streamline operational negotiations by also reducing dead beds, waitlist chasing and maximising camp operations role to create those life-changing journeys for guests.

Quoting bookings – Design, develop and plan guests' journeys:

Quote accurately and timeously keeping in mind our strategic and preferred AP and upsell where possible to benefit both WS and the agent ensuring relevant information is obtained from the ARM prior to quoting.

Stipulate and utilize applicable specials in the WW and make appropriate notes as required as per AP's systems and procedures.

Understand the agents/guests needs in each booking. Design itineraries around company guidelines and product knowledge e.g. area, variety, product status and service consistency in accommodation standard, distances travelled and time saving aspects.
Follow up on all outstanding provisional bookings with the agents, consistently understanding the yield implication of provisional space held.
Measure sales and GP% per agent in conjunction with Sales, identifying variations and maintaining good GP's per booking.

Confirmed Bookings in accordance with company procedures:

Create the automated deposit invoice including all services that are confirmed and need to be delivered in accordance to the agents agreed T&Cs, ensure bookings are not exposed on the TFS reports.

Ensure that the deposit requirements in the WW match what the AP advises on the quote to mitigate exposure risk in each booking.

Process any additional changes/updates after confirmation to the itinerary.
All required travel information to be obtained from the Agent and sent to the Operations Specialist e.g. bed configuration, dietaries, ages of children, group dynamics and any other additional information from the agent.

Review guest travel docs completed in conjunction with the operations team support and ensure details are correct prior to sending out to the agent.


CANDIDATE PROFILE Qualification:
Matric certificate –with math's(minimum standard grade or above)Tertiary certificate in Travel & Tourism/hospitality

Experience:
2-4 years' experience in the travel & tourism industry at an intermediate level.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet).Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system.

Skills:
Excellent communication skills both written and oral, in English.
Foreign European language skills advantageous.

Personal Abilities:
Creative, organized and good communication skills.
Ability to work under pressure without compromising accuracy.
Ability to pace oneself and prioritise demands.
Team worker and ability to interface with various departments.
Consistent approach to quality of output, service and result orientated.

Must have a valid passportMust be willing to work flexible hours according to business requirementInterests:
A passion for wildlife and a commitment to sustainability and conservation.

Apply for this position with us on WhatsApp. Simply send the word 'Hi' to

#J-18808-Ljbffr

  • Intermediate Travel Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa Wildernessdestinations Full time

    Primary Purpose To provide travel services to staff on a business, personal and educational level for all regions. Put together travel arrangements and working conjunction with Wilderness operations and the Associated Product Department to meet the individual's requirements and needsResponsibilities Responsible for planning and executing educational...

  • Intermediate Graphic Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa West Coast Personnel Full time

    Intermediate Graphic Designer CAPE TOWN, Montague GardensR R22 000 Per Month Working hours are as follows Mon-Thurs 07:30 17:00 and Fri 07:30 15:30. Join a fabulous young team in an established E-commerce environment. Must HavesYou need to be driven, love trying new things, be not afraid of feedback, and love learning.High attention to detail is an absolute...

  • Senior Travel Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa Wildernessdestinations Full time

    PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great relationships and high-level customer service by offering world-class itineraries to exceed guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and...

  • Senior Travel Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa Wildernessdestinations Full time

    Primary Purpose To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent...

  • Travel Agency Junior Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa Max Recruitment Full time

    Position:Travel Agency Junior ConsultantLocation: Johannesburg North & PretoriaSalary:ROverview:The role is for an Intermediate consultant to compile domestic and regional travel arrangements including packages for value added services. This position is responsible for the effective compilation of travel arrangements and will form part of the Corporate and...

  • Intermediate Travel Sales Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa The Right Company Full time

    INTERMEDIATE TRAVEL SALES CONSULTANT - PRETORIA/JOHANNESBURG - R15000 to R18000(DOE) - Home Office / Hybrid ModelDuties and Responsibilities: Understanding and operating company quoting systems and other travelrelated programs. Have good product knowledge and sound geographical knowledge of Southern and East Africa Time management: ability to prioritize,...

  • Multimedia Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa Discovery Limited Full time

    Select how often (in days) to receive an alert: Multimedia Designer Business Unit: Sales & Distribution Function: Digital Media Date: 28 May 2024 Key purpose of the role The role requires a Multimedia Designer that is sought to generate engaging visual training content for the financial advisers within our Sales and Distribution force, leveraging skills in...

  • Senior Travel Designer

    3 weeks ago

    Pretoria, Gauteng, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Matric certificate – with maths (minimum standard grade or above). Tertiary certificate in Travel & Tourism/hospitality is advantageous.4-5 years of Senior experience in handling customer relationships and developing them. & promoting products and building journeys in the inbound travel industry.In-depth knowledge of Southern and...

  • Intermediate Engineer

    3 weeks ago

    Pretoria, Gauteng, South Africa Zutari Full time

    Job detailsIntermediate Engineer (Civil or Mechanical) - (ENG-L5.39) This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Requisition # ENG-L5.39 Job title Intermediate Engineer (Civil or Mechanical) Category Contract type Permanent (Employee) Full Time Description Intermediate...

  • Intermediate Software Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa IOCO Full time

    We are in search of an skilled Intermediate Software Developer who is proficient in designing, coding, testing, and maintaining applications. It is crucial to have a solid grasp of the software development life cycle (SDLC). This role requires problem-solving skills, collaborative teamwork, and a commitment to continuous learning to keep up with new...

  • Travel Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa thescuba Full time

    Job Summary:We are seeking a highly motivated and experienced Travel Agent to join our team at theScuba.Club. As a Travel Agent, you will play a key role in crafting unforgettable travel experiences for our clients. Your expertise and passion for travel will help us deliver exceptional customer service and drive business growth.Responsibilities: Consult with...

  • Centurion: Intermediate C# Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa Cdhomesolutions Full time

    This is an opportunity to collaborate with competent teams of Software Developers in developing back-end website applications, designing user interactions on web pages and configuring deployments on CI/CD toolsResponsibilities Include:Writing clean new code while maintaining existing code on Entity Framework using C#, ASP.NET, MVC. Designing, building, and...

  • Senior Travel Desinger

    3 weeks ago

    Pretoria, Gauteng, South Africa Six Sense Full time

    Gauteng, GP - OtherAnnually Cost To Company (Market related)A well-established Travel company is seeking Senior Travel Designer.QUALIFICATION AND EXPERIENCE:Qualifications:Matric certificate - with math's (minimum standard grade or above)Tertiary certificate in Travel & Tourism/hospitality.Experience: 45 years' experience at a senior level. Experience in...

  • Intermediate Automation Tester

    3 weeks ago

    Pretoria, Gauteng, South Africa e-Merge IT Recruitment Full time

    Don't miss out on the opportunity to join an exceptional South African financial services technology provider as an Intermediate Automation Tester. This company is expanding its reach in the African and global markets through innovative technology, and you can be a part of this exciting journey.In this role, you will have a vital responsibility in ensuring...

  • Centurion: Intermediate C# Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa C-Support Full time

    This is an opportunity to collaborate with competent teams of Software Developers in developing back-end website applications, designing user interactions on web pages and configuring deployments on CI/CD toolsResponsibilities Include:Writing clean new code while maintaining existing code on Entity Framework using C#, ASP.NET, MVC. Designing, building, and...

  • Intermediate Java Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa Muse Consultancy Services Full time

    Sandton, South Africa | Posted on 05/27/2024 MUSE is a consulting company, specialising in resourcing, recruitment and outsourcing of software development teams. MUSE was founded and is run by experienced developers who are passionate about technology and innovation. We have a vision to be the best in the industry and to provide software development skills...

  • Intermediate Java Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa Muse Consultancy Services Full time

    Sandton, South Africa | Posted on 05/27/2024 MUSE is a consulting company, specialising in resourcing, recruitment and outsourcing of software development teams. MUSE was founded and is run by experienced developers who are passionate about technology and innovation. We have a vision to be the best in the industry and to provide software development skills...

  • Senior Design Engineer: Mechanical Design

    3 weeks ago

    Pretoria, Gauteng, South Africa E&D Recruiters Full time

    Senior Design Engineer: Mechanical Design (Centurion) Senior Mechanical Design Engineer required with at least 9-10 years experience. Minimum 5 years in a lead/managerial kind of a role. Ability to manage Mechanical design engineers and act as Mentor. B Eng. Degree or B Tech Degree in Mechanical Engineering. 3D CAD experience. Mainly USA client base. Must...

  • Intermediate SQL Developer

    3 weeks ago

    Pretoria, Gauteng, South Africa One Connect Technologies Full time

    About Us: We are at the forefront of revolutionizing e-commerce payments. Our cutting-edge solutions empower businesses to manage transactions securely and efficiently, driving growth and success in the digital marketplace. Join our team of innovative minds and be part of shaping the future of fintechRole Overview: As an Intermediate SQL Developer, you will...

  • Rsa - Travel Consultant (Woodlands Pta)

    3 weeks ago

    Pretoria, Gauteng, South Africa Studentuniverse Full time

    Update your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine searchWork typeRegionLocationBrandCategorySorry, we can't provide additional information about this job right now. Join a team where your success is our success. With a focus on your career progression and employee culture, Flight...