Resort General Manager

2 weeks ago

South Coast, South Africa HotelJobs Full time
Club Hacienda is a beautiful Resort managed by First Group and situated in Margate - KZN South Coast. We have an exciting opportunity for a dynamic and experienced individual to join our team as General Manager.

Key responsibilities of this role include:

  • Overall Management of the Resort in compliance with First Group Standards
  • Overseeing the resort's maintenance department, ensuring the smooth operation of all electrical systems, structures, and facilities.
  • Ensuring compliance with all relevant safety codes, regulations, and industry standards.
  • Overseeing renovation projects, ensuring they are completed on time, within budget, and to the highest quality standards.
  • Conducting regular inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
  • Assign duties to the HOD's and observes performance to ensure adherence to the Resort policies and established operating procedures.
  • All duties associated with the management and control of the assets of the resort.
  • The Management of the performance of all staff and contract personnel employed at the resort.
  • Monitor guest feedback on social media such as, Facebook, Trip Advisor, Google, and Hotel surveys.
  • Initiate internal audits and implement continuous improvement strategies.
  • Receives and resolve guest complaints and service recovery process.
  • Ensuring that all staff and contract personnel employed at the resort are at all times properly and adequately trained and fully conversant with all aspects of the duties they are required to perform.
  • The implementation and management of guest services, entertainment programs and other guest facilities to the standards determined by the employer from time to time.
  • The implementation of all systems, facilities and structures as determined by the employer from time to time.
  • The management and reporting on all such areas as determined by the Employer's policy and procedures.

Competencies required.

  • Strong Managerial Skills
  • Excellent communication skills (verbal and written)
  • Strong Project Management skills
  • Decision making and problem solving.
  • Strong financial acumen and administration skills

Qualifications & Experience

  • Diploma in Travel and Tourism
  • Minimum 5 Years' experience as a Resort Manager
  • Fully computer literate

  • Resort General Manager

    4 weeks ago

    South Coast, South Africa HotelJobs.co.za Full time

    Club Hacienda is a beautiful Resort managed by First Group and situated in Margate - KZN South Coast. We have an exciting opportunity for a dynamic and experienced individual to join our team as General Manager. **Key responsibilities of this role include**: - Overall Management of the Resort in compliance with First Group Standards - Overseeing the...

  • Resort Manager 3186b

    3 months ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    **Requirements**: Previous Resort experience or Hotel GM experience within a Leisure property Hospitality Diploma or Degree essential Hands on Operator Must be fluent in English Interview process will be initial Zoom interviews and final interview will be a site visit Please forward a full CV, written references and a recent photo

  • Duty/food & Beverage Manager

    1 week ago

    South Coast, South Africa HotelJobs.co.za Full time

    The management of all Food & Beverage outlets at the Resort - Assisting heads of departments in overseeing all departments in the resort with focus on Food and Beverage, Housekeeping and Maintenance - Training of staff - Communicating with customers (handling complaints, selling facilities, checking premises, reporting any damages and breakdowns and checking...

  • Resort Stock Controller 3312c

    3 weeks ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    A Resort in Ballito is looking for an experienced Hospitality Stock Controller to join the team. The Stock Controller’s main function is to assist the Hotel General Manager and Group Procurement Department in all aspects of Stock Control, Stock Savings, Stock Takes, Receiving of Stock, whilst ensuring the cleanliness and tidiness of all storerooms. The...

  • Resort Fun Fanatic Team Leader – Dikhololo Resort

    2 weeks ago

    South Africa The Beekman Group Full time

    Key Performance Areas: Organise and lead weekly meetings for the entertainment department and service providers. Manage entertainment staff schedules, department operations and budget. Procure equipment and ensure quality control of facilities and performances. Present operational updates in resort meetings and assist with innovative concepts. Handle guest...

  • Duty/food & Beverage Manager

    2 weeks ago

    South Coast, South Africa HotelJobs Full time

    The management of all Food & Beverage outlets at the Resort Assisting heads of departments in overseeing all departments in the resort with focus on Food and Beverage, Housekeeping and Maintenance Training of staff Communicating with customers (handling complaints, selling facilities, checking premises, reporting any damages and breakdowns and checking if...

  • Food & Beverage Manager

    4 weeks ago

    South Coast, South Africa HotelJobs.co.za Full time

    PURPOSE OF THE POSITION - The management of all Food & Beverage outlets at the Resort on behalf of First Group - All duties associated with the management and control of the assets of the Resort - Assistance in any food outlets, services, resorts, or any other activities carried out by First Group - The Management of the performance of all staff and contract...

  • Resort Stock Controller 3312c

    2 weeks ago

    Dolphin Coast, South Africa HotelJobs Full time

    A Resort in Ballito is looking for an experienced Hospitality Stock Controller to join the team.The Stock Controller's main function is to assist the Hotel General Manager and Group Procurement Department in all aspects of Stock Control, Stock Savings, Stock Takes, Receiving of Stock, whilst ensuring the cleanliness and tidiness of all storerooms.The...

  • Food & Beverage Manager

    2 weeks ago

    South Coast, South Africa HotelJobs Full time

    PURPOSE OF THE POSITION The management of all Food & Beverage outlets at the Resort on behalf of First Group All duties associated with the management and control of the assets of the Resort Assistance in any food outlets, services, resorts, or any other activities carried out by First Group The Management of the performance of all staff and contract...

  • Maintenance Manager

    4 weeks ago

    South Coast, South Africa HotelJobs.co.za Full time

    Club Hacienda is a beautiful Resort managed by First Group and situated in Margate - KZN South Coast. We have an opportunity for an experienced individual to join our team as Maintenance Manager. **PURPOSE OF THE POSITION** - To oversee and manage the installation, repairs and upkeep of the property - Management and delegation of tasks to subordinates -...

  • Maintenance Manager

    2 weeks ago

    South Coast, South Africa HotelJobs Full time

    Club Hacienda is a beautiful Resort managed by First Group and situated in Margate - KZN South Coast. We have an opportunity for an experienced individual to join our team as Maintenance Manager.PURPOSE OF THE POSITION To oversee and manage the installation, repairs and upkeep of the property Management and delegation of tasks to subordinates Maintenance of...

  • Large Resort Assistant Facilities Manager 3048

    4 weeks ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    We are looking for an experienced Assistant Facilities Manager. You would report to the Resort Facilities manager. **Key Performance Area/s**:Reports and statistics: Ensuring that all maintenance items are completed on a regular basis. Daily planning and managing maintenance team. Working with housekeeping, reception, food and beverage and banqueting on a...

  • Assistant Maintenance Manager

    2 weeks ago

    South Coast, South Africa HotelJobs.co.za Full time

    PURPOSE OF THE POSITION - To oversee and manage the installation, repairs and upkeep of the property - Management and delegation of tasks to subordinates - Maintenance of units, buildings, machines and gardens. - Budget costs of maintenance - Inventory control - Implementing policies and procedures - Manage health and safety programme COMPETENCIES...

  • Hotel Food and Beverage Operations Manager 3047cz

    1 month ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    A Large Resort on the Dolpin Coast is looking for a qualified and experienced F&B Operations Manager to join the Senior Management team in this busy Resort. Please forward a full up to date CV

  • Steam and Power Generation Manger

    1 week ago

    South Coast, South Africa Arivu Recruitment and Consulting Full time

    My client on the South Coast is currently looking for a dynamic Steam and Power Generation Engineer to join the Power Generation team. They are looking for an individual with strong technical and leadership skills to lead and motivate the Power Generation team. This position reports directly to the Engineering Manager. **Key performance area** -...

  • Steam and Power Generation Manger

    2 weeks ago

    South Coast, South Africa Arivu Recruitment and Consulting Full time

    My client on the South Coast is currently looking for a dynamic Steam and Power Generation Engineer to join the Power Generation team.They are looking for an individual with strong technical and leadership skills to lead and motivate the Power Generation team. This position reports directly to the Engineering Manager.Key performance area Responsible for the...

  • Continuous Improvement Coordinator

    4 weeks ago

    Johannesburg South, South Africa General Profiling Full time

    _**Continuous Improvement Co-Ordinator for General Profiling (Industry Leading Steel Service Company) \ R8,000 - R14,000 pm neg. \ Open to all \ Based in Amalgam (near China Mall, South West JHB)**_ - **Duties & Responsibilities**:_ - Work with two heads of department (Workshop Manager and Head of Continuous Improvement) to provide reporting as needed -...

  • Assistant Timeshare Resident Manager

    2 weeks ago

    South Africa Findojobs South Africa Full time

    Vacancy DetailsEmployer:FHH Consultants (Pty) Ltd Provide strategic direction and vision for the Resort, aligning it with company objectives.Oversee daily operations, including front office, housekeeping, food and beverage, Safari, Entertainment, and maintenance.Develop and implement effective strategies to optimize revenue generation, occupancy rates, and...

  • General Farm Worker

    2 weeks ago

    South Africa Farm Manager Sa Full time

    MINIMUM REQUIREMENTS MatricAgricultural background essentialPrevious dairy experience advantageousComputer literateGood work ethicMust be hardworking, honest and punctualMaintenance orientatedValid drivers license ONLY short-listed candidates will be contacted.

  • Continuous Improvement Coordinator

    2 weeks ago

    Johannesburg South, South Africa General Profiling Full time

    _Continuous Improvement Co-Ordinator for General Profiling (Industry Leading Steel Service Company) \ R8,000 - R14,000 pm neg. \ Open to all \ Based in Amalgam (near China Mall, South West JHB)_- Duties & Responsibilities:_ Work with two heads of department (Workshop Manager and Head of Continuous Improvement) to provide reporting as needed Identify and...