Security Operations Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa The HR Company Full time

REQUIREMENTS:

Matric

Security Management or Facilities Management Qualification

PSIRA Grade B

Minimum 5 years security or operations management experience in an Estate, Shopping Mall or Body Corporate

Strong knowledge of Impro and CCTV systems (including Thermal cameras)

Financial and report-writing experience

DUTIES AND RESPONSIBILITIES (AMONGST OTHERS):

  • Thorough investigations of all security related incidents from start to finish
  • Budget Preparation and Management
  • Ensuring compliance with statutory regulations and requirements
  • Database maintenance and management
  • Report preparation and submission
  • Conduct Threats and Risks assessments daily checks and audits (guarding and technical)
  • Liaise with local authorities
  • Management of Control Room, Gate Houses, Access Control, Visitors and Guard Patrol

SLA and SOP Management

  • Sources and vets the credentials of potential security service providers for four key sections (Access Control and Guarding; Control Room; Technical equipment; backup Generators)
  • Recommends preferred service providers to Board for approval
  • Sources and manages service delivery from approved contracted service providers
  • Review and verifies the monthly payments to security service providers and submits for approval and release
  • Drafts new standard operating procedures (SOPs)
  • Identifies areas of recommended change or redraft on site Job Descriptions
  • Identifies inefficiencies and recommends amendments to existing SOPs
  • Assists in strategically amending current SOPs; in line with joint security operations for all three entities
  • Strategize for constant improvement in line with Security objectives and amend SOPs in line with same
  • Assesses emergency procedures and present recommendations for change, and after consultation redraft accordingly
  • Trains subordinate security professionals or other organization members in SOPs, security rules and procedures

Investigation of all security related incidents

  • Records all security incidents referred conducts thorough investigations into all security incidents, compiles and interrogates
  • Prepare reports and presentations on internal investigations, losses, or violations of regulations policies and procedures and security monthly statistics and present same
  • Assist in emergency management and contingency planning
  • To be on call for emergency security related incidents
  • Ensures a safe and secure Estate with minimum security incidents
  • Acts as an interface between security and the members on security and risk related issues
  • Preparation and Management of departmental budget
  • Database Maintenance and Management
  • Conducts compliance audits on a regular basis


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