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Security Operations Manager
2 weeks ago
REQUIREMENTS:
Matric
Security Management or Facilities Management Qualification
PSIRA Grade B
Minimum 5 years security or operations management experience in an Estate, Shopping Mall or Body Corporate
Strong knowledge of Impro and CCTV systems (including Thermal cameras)
Financial and report-writing experience
DUTIES AND RESPONSIBILITIES (AMONGST OTHERS):
- Thorough investigations of all security related incidents from start to finish
- Budget Preparation and Management
- Ensuring compliance with statutory regulations and requirements
- Database maintenance and management
- Report preparation and submission
- Conduct Threats and Risks assessments daily checks and audits (guarding and technical)
- Liaise with local authorities
- Management of Control Room, Gate Houses, Access Control, Visitors and Guard Patrol
SLA and SOP Management
- Sources and vets the credentials of potential security service providers for four key sections (Access Control and Guarding; Control Room; Technical equipment; backup Generators)
- Recommends preferred service providers to Board for approval
- Sources and manages service delivery from approved contracted service providers
- Review and verifies the monthly payments to security service providers and submits for approval and release
- Drafts new standard operating procedures (SOPs)
- Identifies areas of recommended change or redraft on site Job Descriptions
- Identifies inefficiencies and recommends amendments to existing SOPs
- Assists in strategically amending current SOPs; in line with joint security operations for all three entities
- Strategize for constant improvement in line with Security objectives and amend SOPs in line with same
- Assesses emergency procedures and present recommendations for change, and after consultation redraft accordingly
- Trains subordinate security professionals or other organization members in SOPs, security rules and procedures
Investigation of all security related incidents
- Records all security incidents referred conducts thorough investigations into all security incidents, compiles and interrogates
- Prepare reports and presentations on internal investigations, losses, or violations of regulations policies and procedures and security monthly statistics and present same
- Assist in emergency management and contingency planning
- To be on call for emergency security related incidents
- Ensures a safe and secure Estate with minimum security incidents
- Acts as an interface between security and the members on security and risk related issues
- Preparation and Management of departmental budget
- Database Maintenance and Management
- Conducts compliance audits on a regular basis
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