Arabic Speaking Customer Service

2 weeks ago


Cape Town, Western Cape, South Africa Barrett's Recruitment Workhouse Full time

Purpose of the Role:


This is a very exciting role within the growing Customer Support Department Operating within the E-commerce industry, This is an international company with offices in London, Portugal, Cape Town and Malta.

They have over 1 800 multi-national employees as we provide services in the European Region and Canada. The diverse nature and culture of the company gives us the edge in a highly competitive market.

Due to the geographical locations, they service, please note that this position entails shift work based on the 24 / 7 operational requirements of the organization and its clients.


Duties include, but not limited to:

  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Customer relationship building & management
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Performing extra tasks given by managers / shift supervisors as required
  • T_
    Essential Criteria:
-
Arabic as home/first language essential
-
Fluent in English; able to communicate effectively (read, write and speak fluently):

  • Valid work/residence permit for South Africa
  • Be available for shift rotations
  • Completed high school qualification
  • 2 years' work experience post qualification

Desirable Criteria:

  • Be in a possession of a degree or a diploma

Person Specifications:

  • Adaptability / Flexibility
  • Team Orientation
  • Interpersonal Skills
  • Effectiveness & Delivery
  • Planning & Organizing
  • Problem Solving
  • Time Management
  • Customer Focus
  • Customer Orientation
  • Stress Tolerance

Job Types:
Full-time, Permanent

  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job DescriptionJoin Our client's vibrant Customer Support Department as an Arabic speaking Customer Service Host in Cape Town who is a dynamic player in the E-commerce industry. They deliver exceptional services to their international clients and their client's businesses. At the heart of our client are its people, as the organization believes its employees...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Essential Criteria: Speak read and write Arabic together with EnglishDuties include, but not limited to:Handling and taking full responsibility for customer related queriesBenefits: Health insurance benefit (Paid for by the Company)Location: Home based/ RemoteSalary: R20 000,00 - R22 000,00 per month


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Our client is a proud partner for a leading online sports brand worldwide. Based in Cape Town with offices in London and Portugal, they provide market-leading services to our international client base, while successfully managing, supporting and promoting established online gaming brands. From digital marketing, software development and business intelligence...


  • Cape Town, Western Cape, South Africa Hospitality Pro Recruitment Full time

    Are you fluent in Arabic and passionate about the Hospitality & Lifestyle industry? If you have answered YES, then we have the perfect opportunity for you with a global companyNB: If you are not a South African citizen or permanent resident of South Africa, kindly ensure you have the correct visa WITH working rights to lawfully work in South Africa.Strict...


  • Cape Town, Western Cape, South Africa Outsource-x Full time

    Are you ready to dive into a new career adventure? Your journey starts right here We're on the lookout for dynamic and motivated Sales Customer Service Agents to join our Somerset-based contact centre.Minimum Requirements:Previous client service experience is a plus - show us your skillsYou're tech-savvy and comfortable with computers.Arabic speaking/writing...


  • Cape Town, Western Cape, South Africa Outsource-x Full time

    Are you ready to dive into a new career adventure? Your journey starts right here We're on the lookout for dynamic and motivated Sales Customer Service Agents to join our Somerset-based contact center.Minimum Requirements:Previous client service experience is a plus - show us your skillsYou're tech-savvy and comfortable with computers.Proficiency in Arabic...


  • Cape Town, Western Cape, South Africa Merchants SA Full time

    Calling all Sales Agents for an International Company who strives to be Earth's most customer-centric companyWhat we require:Excellent English communication skills with emphasis on speech, grammar and discourse or interactionMatric/NQF Level 46 months Sales or Insurance experienceTyping speed of 25+ words per minuteWorking knowledge of the InternetWorking...


  • Cape Town, Western Cape, South Africa Merchants SA Full time

    Calling all Sales Agents for an International Company who strives to be Earth's most customer-centric companyWhat we require:Excellent English communication skills with emphasis on speech, grammar and discourse or interactionMatric/NQF Level 46 months Sales or Insurance experienceTyping speed of 25+ words per minuteWorking knowledge of the InternetWorking...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you fluent in Dutch, and do you thrive in a dynamic fast-paced environment? Join a leading eCommerce company as a Dutch speaking Customer Service Specialist in Cape Town, South Africa As part of this team, you'll be the first point of contact for Dutch speaking customers, assisting them with inquiries, resolving issues, and providing support through...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you passionate about luxury brands and exceptional customer service? Join this team as a Danish speaking Customer Service Ambassador and become a part of their prestigious luxury eCommerce company based in Cape Town, South Africa You will deliver world-class customer service to customers via email, chat, and phone while maintaining a deep knowledge of...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job DescriptionAre you fluent in Dutch and ready to showcase your exceptional customer service skills in the vibrant Cape Town, South Africa? Join a dynamic hospitality company as a Dutch speaking Customer Service Ambassador and be part of an incredible team that creates unforgettable experiences for their guests. Get ready to immerse yourself in the world...


  • Cape Town, Western Cape, South Africa Initiate international Full time

    We are seeking a motivated and customer-focused individual to join our client's team as a Portuguese-Speaking Customer Service Representative with expertise in Sportsbook operations. In this role, you will be responsible for delivering exceptional customer service experiences to the Portuguese-speaking clientele within the realm of sports betting and...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you ready to embark on a thrilling journey with one of the world's leading airline companies? We're searching for a talented and enthusiastic Italian speaking Marketing Customer Service Associate to soar with them at their vibrant offices in Cape Town, South Africa If you have a passion for both marketing and providing exceptional customer experiences,...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job DescriptionWe have an exciting new job opportunity for a Swedish speaking Customer Executive to join a leading award winning global eCommerce company and work remotely in South Africa. Their mission is to be Earth's most customer-centric company, and their award-winning Customer Service team plays a crucial role in achieving that mission. They will equip...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job Description If you are a German speaker with experience in customer service and inside sales, we have an exciting new job opportunity for youA leading media house are on the lookout for a German speaking Customer Service Account Manager to join their team in Cape Town, South Africa .You'll be a part of creating and delivering amazing customer experiences...


  • Cape Town, Western Cape, South Africa Kinesis (Call centre staffing) Full time

    RequirementsMust be credit and criminal clear.Must be able to speak German.1 year of Customer service experience.Tertiary qualificationGrade 12 requiredDuties and responsiblitiesAnswering inbound calls.Will be in the content moderator space.Identify and rate text as per the defined policies and guidelines.monitoring and moderating user-generated...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we're searching for a vibrant and enthusiastic German speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don't miss this job opportunity to make dreams...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    If you are a German speaker with experience in customer service and inside sales, we have an exciting new job opportunity for you A leading media house are on the lookout for a German speaking Customer Service Account Manager to join their team in Cape Town, South Africa. You'll be a part of creating and delivering amazing customer experiences while you also...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we're searching for a vibrant and enthusiastic German speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don't miss this job opportunity to make dreams come...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Are you a dynamic and enthusiastic individual fluent in Swedish, with a passion for customer care? We've got just the opportunity for you A leading global eCommerce company is searching for a Swedish speaking Customer Service Agent to work remotely in Cape Town, South Africa and embark on a journey of a lifetime Don't miss out on this exciting job...