Automation Solution Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Requisiton Number and Contact Details

  • REQ # Talent Acquisition Consultant
  • Ezekiel Dube
  • Location
  • Sandton
  • Closing Date 8 February 2023
  • Job Family
  • Information Technology


Career Stream
  • It Application Development


Leadership Pipeline
  • Manage Others

Job Purpose

  • To manage the deliverables and development of software and/or maintenance team(s) to deliver on day to day tasks to address client requirements in line with Nedbank Business and Information Technology strategy

Responsibilities:

  • Meet financial targets driving cost savings in daily operations of team and monitoring operational team costs. Drive delivery on agreed quality standards and turnaround times by monitoring deliverables
  • Ensure projects are delivered cost effectively monitoring the actuals versus budget and raising deviations
  • Drive productivity improvement in meaningful business MIS through monitoring and ensuring work tasks monitoring mechanism and measures are in place and tracked
  • Ensure client needs are met driving the delivery of agreed Service level agreement, Operation level agreement or delivery agreements with clients and obtaining stakeholder approval on any changes. Build and maintain client relationship providing professional advise aligned to the business requirements of clients and conducting effective e change management
  • Establish trusting relationships with clients through providing business relevant advise and consulting, engage with vendors driving optimal vendor delivery
  • Ensure deviations are managed timeously and delivery meets customer expectations though management of personal projects
  • Keep stakeholders informed ensuring that they are aware of impact and risk analysis results
  • Operationalise agreed professional frameworks, methods, technologies, models within agreed parameters
  • Consult and advise on decisions and solutions related to profession recommending solutions that are to be supported by viable return on investment and within mandate
  • Ensure alignment to compliance requirement driving and monitoring compliance targets and implement mitigation plans, make quality decisions by through the monitor and identification of operational risks and raise corrective action
  • Ensure team efficiency driving productivity and efficiency in delivery for self and team, ensure team projects are delivered on time monitoring and reporting on the team projects delivery
  • Enable project governance and compliance monitoring progress and deviations and presenting information at relevant forums
  • Accurately translate business requirements into project schedules and alignment to requirements as per the project
  • Satisfactory post implementation review by conducting regular project contact sessions, mitigate project risks by identifying and raising risks to at appropriate forums
  • Provide advise on the technical readiness, risk and impact of proposed implementation to production and participate in implementation forums
  • Ensure smooth change management completing the required change management document's timeously and change migration through all relevant environments before implementation into production
  • Create technical specifications across projects through Interpretation of the business requirements, and provide advice on the technical design relevant to their product area
  • Provide advise through the review of technical design of team members within their product area and across impacted areas
  • Work with stakeholders to identify, develop and implement an automation strategy tailored to the specific needs of each business unit within RBB
  • Plan the delivery of the solution development intervention that will deliver the required solution within the timelines and budgets required
  • To take overall accountability for the ongoing performance and efficiency of the implemented automation solutions
  • Minimum Experience Level 3 years' experience in ICT related Project Management
  • Track record in strategically interfacing with business leaders
  • Track record of the use of AGILE project management philosophy and tools


Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


Preferred Qualification
  • Foundation Management Programme, Advanced Diplomas/National 1st Degrees

Technical / Professional Knowledge

  • Budgeting
  • Business administration and management
  • Change management
  • Client service management
  • Diversity management
  • Employee training/development
  • Governance, Risk and Controls
  • Operations planning
  • Principles of project management
  • Relevant regulatory knowledge
  • Service level agreements
  • Staff resource planning
  • Strategic planning
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • General Communication Skills
  • Estimations
  • Organisational structure
  • People practices
  • Asset health management discipline


Behavioural Competencies
  • Earning Trust
  • Coaching
  • Customer Focus
  • Guiding Team Succ

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