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Scheduler Internship

4 months ago

Brakpan, Gauteng, South Africa Massamatic Full time
Duties and Requirements includes but is not limited to the following

  • Resource Optimization: Strive to optimize technician routes and assignments to minimize travel time, fuel consumption, and overall operational costs.
  • Communication: Maintain clear and effective communication channels with technicians, clients, and internal stakeholders to ensure seamless service delivery.
  • Data Management: Update and maintain accurate records of technician schedules, job statuses, and completed tasks using scheduling software or other designated tools.
  • Troubleshooting: Respond to scheduling conflicts, emergencies, and unexpected changes promptly, finding appropriate solutions to minimize service disruptions.
  • Customer Satisfaction: Monitor service delivery timelines, promptly address any delays, and gather feedback to ensure high customer satisfaction and loyalty.
  • Reporting: Generate regular reports on technician performance, service completion rates, and other key performance indicators (KPIs) to assist in decisionmaking and process improvement.
Minimum education required

  • High school diploma or equivalent
  • Driver License
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using scheduling software and other relevant tools.

Job Type:
Internship

Contract length: 12 months

Salary:
R9 000,00 per month