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Shop Assistant Retail
2 weeks ago
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
To efficiently execute all operational activities at the point of sale in a timely and efficient manner
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
To ensure the safe handling of cash at all times
To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times
Requirements:
Grade 12
- 2 years' experience in a customer facing role within a retail/FMCG store operations environment
Understanding of stock management procedures
Skills in customer service excellence
SA ID / Valid Work Permit (if applicable)
Well versed in English and any other official South African Language
Clear criminal record
Computer Literate
Working hours:
As per operational requirements
Salary:
Market related based on level of experience
Position Location:
Cape Town, Western Cape
Surgo (PTY) Ltd. reserves the right to withdraw any vacancies that was erroneously advertised.
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