Product Development

2 weeks ago

Cape Town, Western Cape, South Africa MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.


  • We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office._

Position Overview:

  • The Technical Operations Manager is responsible for:
  • Delivering, maintaining, optimizing and monitoring performance and processes across multiple product teams
  • Serving as a gatekeeper and facilitator between Engineering teams and other stakeholder teams within the organization (Service Delivery, Support, Legal, Cloud, Infosec etc) to provide handoff from Engineering to Production-
  • Managing the organizations Cloud costs on (Azure)-
  • Team Management: KPI's /Performance reviews/ Leave Management/ Individual PDP's
  • Ensuring necessary development controls and governance are in place and policies to ensure alignment
  • Ensuring effective monitoring of committed work items
  • Identification and mitigation of risks for services into production
  • Coordinating and managing key stakeholder interests
  • Ensuring availability, sustainability, and accessibility of platform systems/services
  • Identify bottlenecks and come up with novel ways to solve them.
  • Maintain compliance with business process and policies.
  • Identify and stay up-to-date with new technology trends.
  • Project and

Scrum Team Engagements:
Working within the Project Team as Scrum Master

Skills and Knowledge:

  • Excellent written and verbal communication skills.
  • Be highly innovative, flexible, and selfdirected.
  • Ability to manage a highperformance team focused on accountability and meeting expectations.
  • Experience working in a medium or large software development company.
  • Must be able to work well on a personal level with colleagues.
  • PropTech domain expertise is a bonus.
  • Continuous integration and continuous delivery methodologies and techniques
  • DevOps culture, processes, and tools
  • Strong problemsolving skills and ability to adapt to new methods and processes
  • Strong relationship building, persuasion, and collaboration skills that drives internaland crossteam constructive feedback and support
  • Strong communications skills and timemanagement skills, with the ability manage multiple tasks, and work well under pressure
  • Ability to lead and mentor team members
  • Min 5 years' experience in a Team Lead/Management role 510 years' experience in product development and/or cloud infrastructure
  • Excellent leadership and people skills driving, cohesion and crossfunctional collaboration with a natural ability to multitask
  • Previous experience in hiring, managing, and mentoring a team of specialists.
  • Working knowledge of current and emerging virtualization, infrastructure, and cloud and containers technologies and architectures, such as Windows, Linux, Azure, APIM, Docker etc.
  • Knowledge and experience of Web services, SOAP and RESTful interfaces, and API Service Management
  • Experience working with agile methodologies, such as Scrum, XP, and with teams leveraging DevOps and Continuous Delivery / Integration
  • Strong knowledge of automation frameworks and tools
  • Excellent problemsolving ability in complex environments
  • Strong knowledge and experience on Azure (Certification preferred)
  • An appreciation for best practices and innovation in product design and development, user experience, and team management.
  • NDip/ Bachelor's degree and 8+ years working in complex/matrix environments
We're obsessed with making this the best job you've ever had- We want our teams to love working here, so we've created some incredible perks for you to enjoy:

  • We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.
  • Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Have confidence in your health with our offered Medical Aid Scheme.
  • Invest in our competitive Personal Pension plan

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