Rental Hiredesk Controller

2 weeks ago


Boksburg, Gauteng, South Africa Barloworld Equipment Full time
Key outputs
- . Liaison between Sales Representative and Client to ensure administrative functions are executed, including creating and managing the invoicing process

  • Respond to all customer "on hire" and "off hire" enquiries
  • Capture the customer contract, delivery and return docs on SAP
  • Quoting, invoicing and general office administration
  • Ensure all monthly billing is captured along with all relevant recoveries and excess hours
  • Proactively manage machine performance by monitoring the EMMS System
  • Capture invoices on service entry systems for payment on Key accounts
  • Manage and facilitate the process around the signed agreement from the customer
  • Cash Account Management
  • Ensure all queries are attended to and resolved
  • Maintain high levels of customer service at all times
Qualification, Experience and Competencies

  • Matric ,Minimum three years' relative industry administration
  • Good working knowledge of all products
  • Sales and Customer Services experience is essential along with good people skills
  • Problem solving and analytical skills and attention to detail
  • Business communication skills and ability to network
  • Must be able to plan, organise and control
  • Teamwork and basic business financial acumen
  • Prepared to work long hours if required
  • Ability to work under pressure
  • Will need to be available for standby on a weekly basis
  • Numerical reasoning
  • Computer literate (MS Office)
  • Power Generation

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