Smi 415954

2 weeks ago

Johannesburg, Gauteng, South Africa Professional Career Services Full time
Employer DescriptionA Boutique Conferencing Hotel located in the Johannesburg Northern Suburbs.
Job DescriptionWe are seeking a talented Events Coordinator ideally with previous experience working in Hospitality as a Reservationist.

The successful candidate will work mainly in the Conferencing department as well as managing the administration of bookings for conferences in terms of managing the online traffic and retaining existing clients by providing superlative services for their functions as the hotels main business comes from the conferencing side.

Our hotel offers a 20 seater a la carte Restaurant + up to 150 pax banqueting in 9 conference rooms and 68 Hotel rooms.


You will be responsible for:


Handling incoming calls and emails for conference and events reservations enquiriesReceives the booking from client and proactively plans their event with them from inception to executionPlan, organize and carry out show arounds (site inspections)Entering all booking information into the PMS and continuous updating of all information and payment requirementsCompiling event information sheets in accordance with company policyResponding to all conference and events enquiries in a timely and accurate manner.

Issue quotations and invoicesFollowing up on all quotations and paymentsActively selling the image and all services of the hotelCollaborating and liaising efficiently with key internal staff (Operations Manager, Head Chef, Front Office Manager and Banquet & Restaurant Team) in advance to ensure clients needs are met and understoodQualificationsHospitality/ Event Management Diploma or equivalent

SkillsThe successful candidate must have:
Previous experience working in Hospitality as a Reservationist with Semper/ Opera experience or similar software packageFluent in English and AfrikaansCustomer service backgroundMust reside in the area or be in close driving proximity as the position is live outOwn transportProfessional and courteous telephone mannerExcellent organizational skills and the ability to multi task

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