Pricing Claims Specialist

2 weeks ago

Durban, KwaZulu-Natal, South Africa Unilever Full time

Job Title:
Pricing Claims Specialist

Reports to:
Promo & Pricing Lead

Function / Sub-Function:
Customer Operations / Order To Cash

Work Level:
WL1C

Location:
La Lucia

Background:


iOps is focused on transforming the way we work to create exceptional experiences across Unilever's wider ecosystem encompassing markets, customers and Partners.

Through leveraging connected technology, third-party Partner skills and expertise and reimagining our processes we will ultimately unlock growth and ensure a superior customer experience.


The Pricing Claims Specialist role sits within the Order To Cash Team which will work with our internal stakeholders and selected Partner, Capgemini, to deliver value across the collections and claims pillar.

The team will focus on ensuring end to end processes, enabled by key technologies and ways of working across this eco-system to deliver better business outcomes.


Main purpose of job:


This role will work closely with the Promo & Pricing Lead to simplify and harmonise claims resolution process where recurring issues/inefficiencies are identified & addressed.

Focus on driving efficiencies with our business partner, Capgemini, and with customers, always ensuring collaboration.

Key accountabilities:

  • Deliver workplan and targets through Capgemini
  • Support Capgemini to investigate all unmatched claims and resolve within acceptable timeframes to avoid ageing.
  • Collaborate with Pricing Lead, customer and other internal stakeholders for timely dispute resolution.
  • Ensure claims are approved and processed according to guidelines defined and where approval required, that it is according to Schedule of Authority.
  • Ensure all transactions are audit compliant and approvals must be recorded for traceability.
  • Assist Pricing Lead with internal weekly and monthly reporting for control purposes.
  • Analyse customer behaviour, ways of working and assess whether they are compliant or not to Unilever standard operating procedures.
  • Identify and report recurring issues (process, people, system and compliance). Recommend and/or implement process improvements or solutions.

Experience and qualifications required:

  • Business acumen and customer centric mindset
  • E2E function agnostic integrator (nonsilo mentality)
  • Demonstrable Agile mindset and capabilities
  • Ability to drive change
  • Strong personal accountability for delivery
  • Ability to work effectively in both independent and diverse multitask team environments.
  • Experienced in working with virtual teams and driving performance across a diverse mixture of cultures.
  • Strong English language skills written and spoken
  • Roles & responsibilities may change based on line manager discretion.

Key interfaces:
The role will interface with the following key stakeholders amongst others:

  • Collections & Claims Manager
  • Customer Experience Teams
  • Warehouse & Logistics Teams
  • Customer Development Teams
  • Finance Teams
  • Selected Partner: Capgemini

  • Pricing Specialist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Hire Resolve Full time

    :Hire Resolve is seeking a talented Pricing Specialist to join a well-established company based in Durban. As a Pricing Specialist, you will play a crucial role in developing pricing strategies to optimize profitability and maximize market share.Responsibilities:Solution and strategy of estimating and preparation of freight movement requests.Record and...

  • Pricing Specialist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Future Careers Full time

    General:Job Title Pricing Specialist (Sea freight)Job Category Distribution, Warehouse & FreightLocation Kwa-Zulu NatalEmployment Type PermanentArea DurbanBee status Include AllSalary NegotiableMin Salary Not SetMax Salary Not SetExpiry Date 30th June 2023Deadline Date 30th June 2023Experience Experience RequiredIntroduction:Our client in the clearing and...

  • Pricing Specialist Durban

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Affirmative Portfolios Full time

    Pricing Specialist - DURBAN Warehousing and Transportation Durban - KwaZulu Natal PRICING SPECIALIST DURBAN SALARY MARKET RELATED OUTLINE Sea Freight Industry Knowledge and Experience: Have specialist knowledge of freight forwarding and clearing documents, procedures and practices gained through at least 7 years multi model estimates experience Numeracy...

  • Pricing Specialist, Dbn

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Affirmative Portfolios Full time

    Warehousing and TransportationDurban - KwaZulu Natal***: PRICING SPECIALISTDURBANSALARY - MARKET RELATEDOUTLINESea Freight IndustryKnowledge and Experience: Have specialist knowledge of freight forwarding and clearing documents, procedures and practices gained through at least 7 years multi model estimates experience Numeracy Skills Customer service...

  • Claims Administrator

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Carlysle Human Capital Full time

    The Claims Administrator will be responsible for; Processing suppliers claims on short delivery or pricing queries. This includes tracking to ensure the credit is passed. Completion of General ledger claims reconciliation and daily follow up on overdue claims. Capturing supplier invoices and offsetting GRNs (Good Received Notes) Assisting with negative GRNs...

  • Claims Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa TLT Appointing Full time

    Company DescriptionAbout Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search Authorize claims within the set mandate and resolve all claims...

  • Claims Administrator

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Carlysle Full time

    KwaZulu Natal, Durban**Monthly Basic Salary (Medical Aid, Pension and Provident, Group Life, 13th Cheque, Performance Bonus, Income Protection, Market related, Negotiable)Our dynamic and ambitious family owned and run export client with head office based in Durban, is looking for an energetic and hardworking Claims Administrator. They are well established...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    Job PurposeA. Claims ProcessingThe following directly centers around your daily obligations:Authorise claims within the set mandate and resolve all claims within the agreed productivity targets and turnaround times by utilising the claims diary system effectively. Demonstrate a clear understanding and execution of customer complaints and resolutions that...

  • Claims Assessor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Discovery Ltd. Full time

    Business Unit:Discovery InsureFunction:Insurance (Short Term)Date:13 Jun 2024Discovery - InsureNon-Motor Claims Assessor Specialist - Short Term Insurance (kwaZulu-Natal)About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our...

  • Claims Assessor: Life

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Datafin Full time

    ENVIRONMENT:A highly meticulous & solutions-driven Claims Assessor: Life is sought by a dynamic provider of cutting-edge and economical business solutions, headquartered in KwaZulu-Natal. Your core role will be to validate, evaluate, make the correct assessment decision, and calculate the correct settlement for CPP (Life) Claims assessed. You will check the...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    Job Purpose We pride ourselves on our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding when resolving claims and providing support. Our area of expertise consists of building claims. The inherent goal is to consistently exceed and practice customer...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    Job PurposeWe pride ourselves on our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding when resolving claims and providing support. Our area of expertise consists of building claims. The inherent goal is to consistently exceed and practice customer...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    Job PurposeWe pride ourselves on our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding when resolving claims and providing support. Our area of expertise consists of building claims. The inherent goal is to consistently exceed and practice customer...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Future Careers Full time

    We pride ourselves by our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding, when resolving claims and providing support within the companies Insurance department.Our area of expertise consists of building claims. The inherent goal is to consistently...

  • Pricing Specialist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Insphired Recruitment Solutions Full time

    Our client in the Logistics industry based in Durban is looking for a Logistics Specialist.Responsibilities: Solution and strategy of estimating and preparation of freight movement requests. Record and reporting on sales estimates. Ensure all KPI's are accurate and met. Responsible for quarterly reports. Maintain effective communication with internal and...

  • Pricing Analyst

    4 days ago

    Durban, KwaZulu-Natal, South Africa Kerry Group Full time

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Claims Fulfillment Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Future Careers Full time

    General:Job Title Claims Fulfillment ConsultantJob Category Financial & AccountingLocation Kwa-Zulu NatalEmployment Type PermanentArea DurbanBee status Include AllSalary Market RelatedMin Salary Not SetMax Salary Not SetExpiry Date 30th June 2024Deadline Date 31st May 2024Experience Experience RequiredIntroduction:Description:Claims ProcessingPlan,...

  • Claims Assessor: Life

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    Requirements: Detailed knowledge relating to the specialist/technical nature of life claims assessment Good understanding of medical conditions and the ability to understand medical terminology and medical reports At least 4 years' work experience as a Life Assessor is required Previous work experience in long term insurance services, financial services or...

  • Pricing Analyst

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Kerry Group Full time

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Pricing Analyst

    2 months ago

    Durban, KwaZulu-Natal, South Africa Kerry Group Full time

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...