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Industrial Relations Officer
3 months ago
Working hours:
- Working hours
- These working hours will change with daylight savings (in our summer months)
Job Purpose:
To assist with the management of employee relations, dispute resolution, discipline management and compliance with labour laws and company policies. You will work closely with the HR team to ensure a harmonious working environment, resolve employee grievances, and maintain positive relationships between the company and its workforce.
Minimum education (essential):
Certificate or Diploma in Human Resources Management / Industrial Relations/ Labour Law
Minimum education (desirable):
Diploma in Human Resources Management / Industrial Relations/ Labour Law
Minimum applicable experience (years):
- 5 years
Required nature of experience:
- Labour Consulting
- Implementing of HR policies and processes
- Discipline Management
- Employee Relations
- HR assistant/ IR assistant
- Experience in a call centre environment (beneficial)
Skills and Knowledge (essential)**:
- Relevant labour legislation
- BCEA, LRA, EEA
- Sound knowledge of HR best practices
- Strong communication, mediation, and conflict resolution skills
- Ability to handle sensitive and confidential information with discretion
- Excellent interpersonal skills and the ability to build rapport with employees and management