Head, Voice

2 weeks ago


Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

Business Segment:
Archived_01_Consumer & High Net Worth Clients

Location:
ZA, GP, Roodepoort, Ellis Street 4

To build an end-to-end SBFC guided advice centre capability for the fulfilment of all customer generated digital demand (including inbound, outbound, mobile, etc.) that focusses on orphan and small low value clients in line with the broader SBFC objectives.

Qualifications

Minimum Qualifications:

B.Com Degree Wealth Management/Financial PlanningMBA (Advantage)Recognised FAIS Key Individual7 to 10 years experience in eCommerce practice, principles and digital platforms7 to 10 years experience in operational processes, policies,systems anddealing with third party suppliers (e.g., Liberty, Stanlib) and internal stakeholders7 to 10 years experience incall centre operations and compliance matters.

Experience within a call centre environment, understanding the banks products, processes and services
#J-18808-Ljbffr

  • Pretoria, Gauteng, South Africa Khomeliwa Consulting Full time

    Portfolio Head:Municipal Finance, Fiscal Policy & Revenue Enhancement, Pretoria, R1, 3m - R1,7m p/a5-year contract(Non-EE vacancy)Our client is a Governmental organisation in the Local Government sector and they seek the services of the Portfolio Head: Municipal Finance, Fiscal Policy & Revenue Enhancement to be based at their head office in Pretoria.This...


  • Pretoria, Gauteng, South Africa Secondments Recruitment Full time

    Job Advert Summary:Reporting to the Chief Officer: Municipal Finance, Fiscal Policy and Economic Growth, the incumbent will be required to stand as an active participatory and supportive function to the Chief Officer with the development and implementation of the cluster business plan in line with the overall strategy and APP of company, such that the...


  • Pretoria, Gauteng, South Africa Professional Sourcing Full time

    Job Overview:Research and Data Collection Consultant (Aggregates)Location: Pretoria, GautengThere is an exciting opportunity available to join a leading voice and advocate for the aggregates industry as a Research Consultant / Data Collector.***Position Overview: The Data Collector will be responsible for capturing information, picking up on trend lines and...


  • Pretoria, Gauteng, South Africa Twisted Fox Creative Full time

    Start Date: July/Aug 2024About Twisted Fox Creative:Where creativity knows no bounds, and excellence is our standard. We don't just push creative boundaries; we obliterate them.At Twisted Fox Creative, we're not your typical agency. We pride ourselves on being uniquely different, fusing global talent with unparalleled production, design, and marketing...

  • Cost Accountant

    2 weeks ago


    Pretoria, Gauteng, South Africa Publicis Groupe Full time

    Company DescriptionWe are Africa's most prodigious media, marketing, communications and advertising powerhouse. Our business represents the best of African creativity, celebrating where we come from and the expression and voices of our people.Through the power of collective creativity and the continent's best talent, we elevate brand value across every...


  • Pretoria, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo develop...

  • Graduate Intern

    2 weeks ago


    Pretoria, Gauteng, South Africa Source and Select Full time

    (Duration: 6 months contract position)About Us:The GIZ Offices worldwide are central elements of the company's structure in the partner countries. They ensure consistent overall representation of GIZ on site and its successful positioning as a service provider in the international and development cooperation environment. Moreover, they GIZ Offices provide...

  • Relationship Manager

    2 weeks ago


    Pretoria, Gauteng, South Africa RMB Nigeria Ltd Full time

    Description The Institutional Client Group ("ICG") is a business unit within RMB Nigeria that is responsible and accountable for institutional clients. ICG is responsible and accountable for: bringing the whole bank's offering/solutions to clients (one-RMB) overseeing and leading multidisciplinary teams to deliver superior solutions/products, insights,...


  • Pretoria, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service...


  • Pretoria, Gauteng, South Africa Centurion Towerhotel Ag Full time

    Cape Town City Centre: Customer Experience Specialist – Dutch/German Date Date Job Title Job Title Customer Experience Specialist – Dutch/German Duties and responsibilities Manage a portfolio of existing clients and accounts Always offer first class customer service Providing a variety of quotations to clients. Following up quotations each morning to...


  • Pretoria, Gauteng, South Africa Centurion Towerhotel Ag Full time

    Cape Town City Centre: Customer Experience Specialist – Dutch/German Date Date Job Title Job Title Customer Experience Specialist – Dutch/German Duties and responsibilities Manage a portfolio of existing clients and accounts Always offer first class customer service Providing a variety of quotations to clients. Following up quotations each morning to...


  • Pretoria, South Africa Isilumko Staffing Full time

    **Description** PURPOSE STATEMENT To ensure sustainable IT Network for Assupol Group of Companies 1. Provide support and maintain the voice infrastructure. - Monitor voice servers, SIP trunks and gateways for problems(Switchboard system, Call managers, Transcoders, Session Boarder Controllers, and voice gateways) - Create user profiles on the cisco phones;...


  • Pretoria, South Africa Professional Sourcing Full time

    **Job Overview**: **Research and Data Collection Consultant (Aggregates)** **Location: Pretoria, Gauteng** There is an exciting opportunity available to join **a leading voice and advocate for the aggregates industry** as a **Research Consultant / Data Collector.** *** **Position Overview**: - The **Data Collector** will be responsible for **capturing...


  • Pretoria, South Africa CareerfinderZA Full time

    Key Performance Area: - Answering telephones and taking of messages - Preparation, formatting and correcting legal documents including, but not limited to, heads of argument, affidavits, discovery spreadsheets (requiring advanced Excel functionality) - Transcription of voice recordings and Teams Meetings - Compilation, bookmarking and hyperlinking of PDF...


  • Pretoria, South Africa Twisted Fox Creative Full time

    **Start Date**: July/Aug 2024 **About Twisted Fox Creative**: Where creativity knows no bounds, and excellence is our standard. We don't just push creative boundaries; we obliterate them. At Twisted Fox Creative, we’re not your typical agency. We pride ourselves on being uniquely different, fusing global talent with unparalleled production, design, and...


  • Pretoria, South Africa Foreign & Commonwealth Office Full time

    Job Description (Roles and Responsibilities) 1 **Main purpose of job**: The British High Commission in South Africa delivers a portfolio of activities to support the broad-based and inclusive growth needed for poverty reduction in South Africa. Unemployment is sky high at 33%, and 61% for youth - the rates are far higher if we include those who have given...