HR Administrator

2 weeks ago

Johannesburg, Gauteng, South Africa TransUnion Full time
TransUnion's Job Applicant Privacy Notice

What We'll Bring:

About TransUnion:


TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences, and personal empowerment for hundreds of millions of people in more than 30 countries.

We call this Information for Good.


TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics.

We support organizations across a wide variety of sectors including finance, retail, telecommunications, utilities, gaming, government, and insurance.

About the role:
Are you looking to start a career within an internal HR function?


If so, we are looking for an HR Administrator to join our fast-paced Global People Operations team to play a key role for front line HR support to employees and managers across the globe.


The People Operations team is a key service between employees and HR, enabling an exceptional service and consistent end to end employee experiences through high quality administrative support across all areas of HR.

The broad nature of the role will provide the opportunity to develop core HR knowledge and expertise.

What You'll Bring:

Day-To-Day you will:

-
Be the Front-Line Support for Employee Queries Globally:Provide the best employee experience by executing cases and responding to employees queries according to internal policies and procedures as well as the country/region's regulations.
-
Collaborate with Cross Functional Teams: have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure you are providing best in class employee HR support. Work closely with relevant stakeholders to ensure that all third parties receive relevant information in timely manner
-
Workday Data Administration:Ensure Workday tasks and transactions are completed promptly and accurately. Processing Workday transactions in an accurate and timely manner & liaison with central HRIS teams to ensure proactive improvements to the system where appropriate. Providing system generated reports, insights and analytics plus other management information to stakeholders on request.
-
Perform HR Service Operations Tasks: This includes, but is not limited to: investigating, analyzing, and auditing employee data.

  • Ensuring documentation is up to date, stored correctly and in line with legislative and local regulatory requirements including GDPR.

Essential Skills & Experience:

  • A proven track record of working in a fastpaced administration team or customer service environment, ideally within HR.
  • Experience in the use of Microsoft office excel, PowerPoint etc
  • Experience handling sensitive situations and handling customers and stakeholders with empathy and understanding.
  • Experience handling sensitive data.
  • Personable and friendly, you'll be a key ambassador of the Global People Services team providing HR service to our managers and colleagues.
  • A positive outlook when faced with obstacles. Selfaware and able to escalate when needed
  • Attention to detail, a high level of accuracy with excellent organizational skills and ability to prioritize

Preferred Skills and Experience

  • HR Systems Experience, Workday Preferred
  • 12 Years in Global HR Support Role


It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment.

You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.


A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.


What We Offer
This is an exciting time in TransUnion's history.

With investments in our people, technology, and new business markets, we are redefining the role and purpose of a credit bureau.

We are acquiring new businesses, launching new products, and expanding our services to businesses and consumers worldwide.

The future has never looked brighter for our associates.

We work hard to offer our team members meaningful work experiences to promote professional growth, and to provide an enjoyable place to work with competitive benefits, a healthy work/life balance, and a friendly, casual culture.


  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. _

Impact You'll Make:

  • Respond to inquiries related to interviewing and onboarding from a centralized mailbox.
  • Collaborate with HRIS team, hiring managers, & IT to ensure correct new hire locations, start dates, and hiring managers are refl

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