Field Service Technician

2 weeks ago

Pretoria, Gauteng, South Africa LDZK 27 Full time

The primary purpose of the position is:

Provide field technician services, primarily in the mining, metals, and heavy industries, at customer sites and at the clients locations for routine and moderately complex issues.


Essential Functions:

Technician

  • Provide technical support on the automated drill controllers on client sites.
  • Liaise with site operational key stakeholders to ensure a safe and efficient operation of the client's Autonomous Drill System (ADS).
  • Drive performance of the clients ADS.
  • Participate in delivering After-Hours Breakdown Support for 24 / 7 coverage, as directed also ensure cooperation with Mine technicians on shift and adhere to legal instructions from them.
  • Align ADS standards and best practices across numerous operational sites.
  • Liaise closely with the Autonomous Drill System Engineers and Product specialists for improvements and assist to implement them in a timely manner.
  • Coach and develop employees (Mine Technicians) in the operation of the client System.
  • Maintain registers for software changes and overrides.
  • Maintain the software backups and manage all changes.
  • Ensure the obsolescence schedule is adhered to and updated as required.
  • Review and update maintenance tasks, system checks, and statutory tests as required (weekly inspections and 6 weekly services on drills).
  • Always maintain strong company image and positive working relationships including professional behavior with customers, vendors, and coworkers.
  • Do complex faultfinding and report findings and deviations.
  • Repair deviations according to OEM.

Requirements:

  • Education:
  • Education:
  • Engineering Diploma or an equivalent combination of education and / or experience.
  • Qualified Instrumentation Trade.
  • Experience:
  • Experience involving AC or DC drives, PLCs, and / or HMI platforms.
  • Knowledge of Allan Bradley programmable logic controllers (PLC) and fault finding.
  • Experience in SQL systems and reporting fault finding.
  • Experience in HMI systems and relevant fault finding.
  • Knowledge of similar programable devices from ABB and Siemens.
  • Ability to read understand technical and design drawings.
  • Strong technical ability in installing, fault finding and calibrating field instrumentation devices.
  • Mining, mobile, or automation equipment experience a plus.
  • Other:
  • Good rootcause analysis and troubleshooting skills.
  • Good written and verbal skills.
  • Good interpersonal skills.
  • Good critical thinking skills.
  • Good attention to detail and organizational skills.
  • Good time management skills with the ability to multitask while coordinating multiple highlevel priorities.
  • Good knowledge of personal computers including Microsoft Office software.
  • Ability to foster strong working relationships with employees, customers, and vendors.
  • Ability to promote a positive company image to customers at all times.
  • Ability to read, write, and comprehend complex written and verbal instructions.
  • Ability to understand, perform, and retain various jobrelated training, operational, and safety procedures.
  • Ability to exercise initiative, judgment, and decision making related to nonroutine duties.
  • Shift work and overtime may be required.

Salary:
R18, R39,249.52 per month

Ability to commute/relocate:

  • Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

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