Consultant

2 weeks ago

Cape Town, Western Cape, South Africa MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.


  • We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in _the _Cape Town O_ffice._
As a Solutions Consultant you will become an expert in MRI QPM and its best practice use.

You will use that expertise, combined with your knowledge of property management, accounts and general consultancy skills to assist new and existing clients to leverage the business benefits available from the QPM solution.

You will approach all engagements with enthusiasm and professionalism making use of your client service skills.

Responsibilities:

  • Guide new clients through the initial implementation and configuration of QPM, towards set objectives for going live with the software.
  • Provide ongoing professional services to clients, such as:
  • Data manipulation, import and extraction, using a working knowledge of the QPM development tools.
  • Running workshops
  • Training of formal courses
  • Ad hoc training Report building
  • Maintain an expert level of knowledge of the QPM software
  • Maintain a reasonable knowledge of the other products and services sold by MRI and the general direction of the Company. Whilst focused on QPM, it is quite possible the role will involve working on other MRI products.
  • Provide pre-sales consultancy assistance to the Sales teams should this be required.
  • Contribute to software development plans based on client facing experience and knowledge of business sector requirements if required.
  • Similarly evaluate new initiatives and from time to time assist with the testing. Contribute wherever possible to achieving a high level of billable utilisation. Collaborate with other teams within MRI (such as QPM Support and Application Administration Services) as and when required
  • To follow the GPS internal processes and procedures, including the appropriate and timely updating of all internal systems.
  • This is not intended to be a definitive list and other responsibilities may arise from time to time.

Skills and Knowledge:

  • Ideally have previous experience of providing consultancy around configurable software solutions.
  • Ideally have knowledge of property management software solutions including the financial aspects.
  • Experience delivering training to clients in a variety of ways including formal courses and workshopstyle sessions.
  • Exceptional communication skills and be comfortable with dealing with all levels of a client organisation from the directors, downwards.
  • Understand the increasing expectations that clients have of commercial software, and the need to deliver a good experience.
  • Organised and methodical.
  • Have an understanding of business analysis and associated skills
We're obsessed with making this the best job you've ever had

We want our teams to love working here, so we've created some incredible perks for you to enjoy:

  • We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.
  • Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Have confidence in your health with our offered Medical Aid Scheme.
  • Invest in our competitive Personal Pension plan and help set you up for your future.
  • Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
  • Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose
  • Further your professional development with our Tuition Reimbursement Schemes
  • Enjoy the flexibility of working from anywhere in the world for t

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