Senior SAP Ewm Consultant

2 weeks ago


Cape Town, Western Cape, South Africa Barratt and Co Full time

Duties & Responsibilities:

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Service Delivery: Ensuring project and solution deliveries are well documented and tested, providing second-level incident support to the business, identifying and mitigating potential risks, and creating reusable solutions that save time and effort while improving quality.
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Knowledge Management & Transfer:You will also be responsible for managing systems expenses, documenting all new and changed processes,
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Process Optimising: Create re-usable solutions and processes that can save time, efforts and result in better quality and ensure alignment across all SAP Retail Systems
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Delivering Results & Meeting Customer Expectations:As a dedicated team player, you will monitor your workload and manage deliverables accordingly, proactively communicate and share information, and encourage discussion and debate to identify and manage risks.
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Internal & External Stakeholder Management: Building & naintaining effective relationships with all key stakeholders is essential to the success of our organisation, and you will be at the forefront of these efforts.
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Influence & Negotiation:You will use your influence and negotiation skills to achieve win-win outcomes and initiate meetings to track progress and ensure client needs are met.

Competencies:

  • Strong problemsolving skills to drive resolution of Good communication, analytical and presentation skills
  • Problem Solving
  • Resilience and Stress Management Teamwork Influencing and Impact (inc. Negotiation)
  • Business Insight Process and Technological Competence
  • Knowledge Management
  • Customer Service Orientation
  • Planning and Organising

Minimum Requirements:

  • National Diploma in IT or Recognition of Prior Learning
  • Minimum of 35 years SAP EWM
  • Minimum of 2 year working on medium to high profile projects or tasks
  • Knowledge of Retail environments or SAP Retail experience is advantageous
  • Exposure to a customer service environment
  • SAP Integration experience
  • Ability to identify problems and design solutions
  • Good communication, analytical and presentation skills

Additional Info

  • Willingness to travel when required
  • Ability to be flexible when support demands are high


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