Luxury Retail Team Manager

2 weeks ago

Sandton, South Africa 100 Options Full time
Our client is a high-end luxury retail store that is looking for a Team Manager located in Sandton, Johannesburg.


We are looking for an independent and articulate leader who can manage a large group of individuals while dealing with high-profile clientele efficiently.


DUTIES & RESPONSIBILITIES

  • Ensure achievement of team targets on a monthly and annual basis
  • Team Management and Development
  • Ability to Support employees with consistent coaching, identify their development and training needs, partner with the Store Manager, Employees and corporate staff
  • Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager
  • Set individual and team goals; proactively assess and manage performance against expectations
  • Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers
  • Client and Business Development
  • Support the team in building longterm Client relationships, leveraging the different clienteling tools
  • Establish a Clientcentric mindset instore to ensure the highest level of Client experience and proactively handle Clientrelated situations
  • Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling
  • Selling and Floor Management
  • Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster crossselling and Client

JOB REQUIREMENTS

  • Be Curious, Empathic and Sensitive
-
Minimum 5 years of experience in a supervisory capacity from the retail or service industry, preferably with a proven track record in luxury fashion

  • Direct people management (team of +/10) is a strong plus
  • Knowledge and passion for the luxury Retail industry

Job Types:
Full-time, Permanent

Pay:
R20 000,00 - R40 000,00 per month

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Diploma (preferred)

Experience:

  • Retail/
Store Management: 5 years (required)

License/Certification:

  • Drivers License (preferred)
Application Deadline: 2024/05/01

Expected Start Date: 2024/06/01

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