Published

• Apr 14, 202
• Location
• Cape Town, South Africa
• Category
• Business
• Job Type
• Contract
• Salary Type
• Monthly Salary
• Salary
• R R PER MONTH

Description:

IT SUPPORT
TECHNICIAN

2-MONTH CONTRACT

Claremont, Cape Town R 1
000 pm

IT company, with our head office based in Cape Town, which provides IT Support, Infrastructure and Solutions to South African companies seeks a contract Internal IT Engineer to service their offices in Claremont.

You will need 2-5 years' experience in a similar role and their own reliable transport. You need to have exposure to desktops, servers, firewalls, wired and wireless networks etc.

Responsibilities:

• Manage and address electronic tickets efficiently,
• Ensure support is professional, efficient, accurate and completed as requested
• Liaise between the sales team and customers to properly address customer problems
• Troubleshoot and configure software and hardware
• Supporting onsite and remote IT technical requirements
• Fulfilment of all/general IT support requests
• Desktop/Server support including user assistance and troubleshooting
• Manage & timeous upkeep/update of the help desk & call logging system
• Manage Office 365 Environment for clients as required

Requirements:

• 2+ years of technical support experience
• Customer service oriented
• Strong written and verbal and troubleshooting skills.
• A+/N+/MCSE will be advantageous.
• Experience with desktops, servers, firewalls, wired and wireless networks etc.
• Excellent communication skills.
• Afrikaans and English
• To start ASAP (before the end of April)

**Employment Type - short-term contract 60 days

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