Experienced Medical Receptionist

2 weeks ago


Johannesburg, Gauteng, South Africa iMedrecruit Full time
About the job Experienced Medical Receptionist - Specialised Dermatology, Johannesburg North

Experienced Medical Receptionist Specialised Dermatology, Johannesburg North


Our client, a specialist dermatologist based in the northern suburbs of Johannesburg, is seeking to recruit a professional medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.


Responsibilities:

  • Answering of all calls in a professional, courteous and efficient manner
  • Take messages and ensure they are actioned by relevant person
  • Maintain the issue logbook for all messages and matters that arise on a daily basis
  • Managing the diary booking patient appointments, communicate billing policy to all new patients
  • Preparing all files for following days appointments
  • Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations
  • Check that all patient details on file are still up to date and obtain new details if relevant
  • Open accounts and capture all relevant information accurately on system for new patients
  • Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit
  • Assist with obtaining patient results and related correspondence
  • Ensuring patients get the relevant information and forms needed when they need to have an inrooms procedure and to be hospitalised
  • Prepare the hospital admissions and preauthorisations
  • Arranging the Anaesthetist for treatments
  • Ensure all clinical notes are captured on the patient files posttreatment
  • Assist with doctors reports, feedback/motivation/referral letters
  • Prepare cost estimates
  • Invoicing private accounts
  • Cash and credit card payments, and receipting thereof
  • Schedule all admin related appointments with the doctor and the various service providers
  • Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc
  • Maintain all supplier contracts and agreements
  • Ordering stock from various places: pharmacies, stationers etc
  • Support of various marketing initiatives
  • Assist the doctor with all office admin related tasks
  • Assist with personal assistance work

Qualification and Requirements:

  • Matric
  • At least 35 years' experience in a similar medical receptionist position
Computer literate

Skills and attributes:

  • Strong interpersonal skills
  • Professional communication skills
  • Ability to work under pressure
  • Ability to work independently as was as with a team
  • Attention to detail
  • Organized
  • Computer literacy
  • Ability to multitask
  • Wellpresented and professional
  • Team player

Working hours:

Monday to Friday, 08h00 - 17h00

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