Analyst Credit Risk Cvm

2 weeks ago

Pretoria, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


Responsible for developing acquisition, as well as existing customer, Retail credit risk, collections or campaign strategies by using data analysis & predictive modelling techniques.

In addition, responsible for developing monitoring & tracking management information (MI) of strategies & developing reports to highlight trends to management within the Portfolio.


Job Description:

Strategy Design & Analysis

Develop data driven strategies within Retail Customer Value Management (CVM) team, including:

  • Liaise with relevant stakeholders in order to identify & select an appropriate data sample;
  • Source data on (e.g.) overall performance & point in time status on customer's accounts / credit history, from various data sources;
  • Consolidate data in a logical manner;
  • Identify data anomalies / trends & investigate possible causes;
  • Develop several alternative profitability strategies based on an analysis of data & risk criteria available.
Produce detailed report CVM & portfolio Management Team on strategy design, including:

  • Indicate data sample used, possible data exclusions & reasons of exclusions;
  • Document strategy design methodology;
  • Document possible alternative strategies & their impact on the business.
Obtain buy-in from all stakeholders by communicating strategy.

Present strategy within CVM monthly meeting to stakeholders.

Liaise with CVM capability team to ensure strategy is correctly implemented & timelines are within acceptable standards.

Execute unit testing to ensure proposed strategy is correctly implemented in credit scoring systems.

Continually benchmark current strategies against mandated risk criteria & industry standard & best practice benchmarks.

Secure approval from relevant governance structures, including sign-off control processes.

MI Production


Produce & analyse monthly MI, to provide insightfuls to support data areas of potential concern & develop remedial action plans.

Produce strategy review documentation that shows relevant performance of comparative acquisition & existing customer strategies.

Produce ad-hoc analysis reports on specific credit, campaign or collections issues.

Communicate with members of the respective Strategic Business Units (SBUs) to ensure speedy adoption of strategy development & revisions.

Communicate analytical results.

Manage strategy sign-off process to ensure all stakeholders are informed of proposed strategy changes.

Liaise with operational areas to ensure strategies are working optimally.

Ensure all strategies comply with Bank'scredit risk policies & framework.

Customer Complaints Management

Investigate & resolve all unresolved customer complaints escalated for final decisioning. Provide prompt & clear feedback to source of complaint.

Experience Required:


The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do.


To achieve this you will need the following:

  • B Degree in Business or Mathematics or Statistics or Operational Research or Industrial Engineering or Risk Management or similar.
  • No criminal record

Education:

  • 3 years' experience is required, in data analysis utilising a standard statistical package such as SAS.
  • 1 year experience in SAS Advanced programming for statistical analysis & manipulation of very large data sets.
  • Advanced computer literacy especially the Microsoft Office suite of programmes (MS Word, MS Excel, MS PowerPoint) (1+ years).
  • SAS Programming.
  • Problem Solving.
  • Strong understanding of key credit risk metrics.
  • Project Management experience.
  • User Acceptance Testing.
  • Knowledge of System Development Life Cycle (SDLC) which will assist in cases where systems/processes etc. may be impact on or provide opportunity to improve strategy execution & resulting performance.
Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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