IT Manager

The IT Manager will manage the organization's information technology environment, with specific responsibility for overseeing the implementation and maintenance of Microsoft-related technologies, including Azure, SharePoint, OneDrive, Exchange, O365, M365, AD, HyperV, Defender, and Intune.

The role will also include managing a range of other technology areas, such as firewalls, mobile handheld devices, client hardware, managed print services, backup, disaster recovery, and networks (LAN and WAN).

• Collaborate with other departments to identify technology needs and develop infrastructure solutions
• Assess and manage risks associated with new solutions or tools
• Procure technology and manage vendor relationships
• Stay uptodate with emerging Microsoft technologies and industry trends
• Develop and implement IT policies and procedures
• Assist in the development and management of IT budgets, including capital and operational costs
• Oversee daytoday operations of Microsoft technology systems
• Manage and lead a team of IT professionals (including third party service providers)
• Develop and implement disaster recovery and business continuity plans
• Ensure compliance with regulations, including data privacy and security
• Monitor and evaluate the performance of solutions and make recommendations for improvements
• Monitor and maintain network and data security
• Maintain IT infrastructure and equipment
• Develop and maintain hardware inventory and asset management systems
• Provide technical support and troubleshooting for hardware issues
• Coordinate with HR and other departments to ensure new employees have necessary equipment and access
• Manage user accounts and permissions, including offboarding processes.

• 35 years experience as a IT Operations Manager managing Microsoft technology systems
• Expertise in Microsoft infrastructure, including Azure, SharePoint, OneDrive, Exchange, O365, M365, AD, HyperV, Defender and Intune
• Familiarity with firewalls, mobile handheld devices, client hardware, managed print services, disaster recovery, and networks (LAN and WAN)
• Familiarity with industrystandard and IT frameworks, suck as ITIL and COBIT

• Knowledge of data privacy and security regulations and best practices

• Project Management skills
• Problem solving skills
• Communication skills
• Technical proficiency
• Multitasking
• Budget development and management

• Bottomline focused
• Sense of urgency
• Professionalism

• South African citizen
• Might require infrequent travel