Senior Specialist: Technical Analysis

2 weeks ago

Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:

To ensure that user requirements for the business are documented, developed, and delivered on.

Your responsibilities will include:

Solution Design & Architecture
Design / Architect / Implement Solutions and Develop Blueprints too:

Technology - Cloud Automation: Applications will utilize the DevOps tool chain to ensure automation and rapid deployment for the microservices.

Jenkins/Gitlab is the preferred CI/CD tool;
Data Model and API's (CSM) - data structures flat vs relational - high speed cache in support of services exposed to the channels; Scaling will be possible using containerization such as Docker; This will support the DXL integration;
Operational - DevSecOps capability is inherent/embedded in the delivery pipeline from development into production i.e. monitoring, alerting and security;
Determine optimal solutions of API design enabling Digital Channels / knowledge of microservice based architecture

Design and document Automation process - Infrastructure as code; Platform management through DevSecops using tools such as Ansible, Terraform, etc.

Design and document data integration and distribution processes such as mediation of network elements; file management, event streaming (e.g. kafka), etc.


To perform solution design activities by assessing requirements in terms of feasibility, impact and cost, thereby assisting to create and compile accurate user requirement documents.

To provide technical input into system definition and design activities and facilitate the delivery of value added solutions.

To research / investigate current industry trends and standards in terms of technologies deployed / planned to be deployed and how that can enhance / optimise systems.

To act as a technical liaison between business and the technical teams and to ensure the required support from all areas to ensure delivery of quality solutions.

To ensure that projects are delivered according to requirements, specified designs and that the technical and business teams are aligned around the same objectives and deliverables.

To ensure that solutions are delivered through the agreed delivery processes and to support the technical teams with the delivery of solutions e.g.

facilitation of configuration, testing, rollout coordination, etc.
To research, define and maintain industry best practices within the Systems Division with respect to the above and other delivery processes
To maintain, re-evaluate, optimise or automate existing business processes
To create reports and feedback to executive and line management
To perform quality assurance across business analysis documentation, vendor documentation, proposals, technical designs, test documentation and operational handover documentation
To manage and mentor a team of Business Analysts

Program and project management:

Combination of the waterfall and agile development and configuration management
Manage various projects from inception (cradle to grave)
Release Train Engineer function

Application release management

Input into:
Demand management enterprise alignment
Delivery according to approved policies and practices and standards like ITIL
Deployment across standardized environments and layered architecture
Operations transition initiation and support

Compiled reports
Accurate reports delivered within agreed timelines
Delivery of reports at all levels incl. Executive reports,, Board, reports, Projects, Systems Analysis reports, Ad-hoc reports

Provided Support to Operations

Responsible for:
Solution design and architecture, Quality, Products and Systems, Technology Implementation, Process Implementation, Commercial Issues, Application Development, Advice
Improve Turn-around-time, ensure Customer Satisfaction Index is improved

Process Modelling
Business/ systems requirements elicitation and analyses
Process modelling
Solution(s) design and recommendations.
Author business and systems requirements and design specification documents
Generate technical artifacts like use cases, context diagrams, frameworks
Development of training material, test cases, operations manuals

Strategy development and implementation
Devise business support system strategies
Deliver enterprise planning and organizing (in support of devised strategies)
Liaise with a team of project managers and systems specialists to deliver on strategy

Maintained Relationships
Improve Customer Satisfaction Index
Build relationships and collaborate with Call Centre-Internal, Customer Care, External Customers, Inter-Company, Inter-business Unit

Oracle Technology

Advantage (optional):
Oracle Database Knowledge (SQL and Advanced SQL)
Knowledge of Microservice architectures
Knowledge of PaaS, SaaS

Technical Analysis
Data Analysis using SQL (preferably Oracle);
Data Mining using SQL;
Knowledge Management;
Knowledge of network topology;
Knowledge of BIG DATA/Data Science;

Qualifications and experience
Matric - Essential
3-year degree/ diploma in

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