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Ccma Careers – Support Engineer

3 months ago

Pretoria, Gauteng, South Africa Commission For Conciliation Mediation And Arbitration - Ccma Full time

Job Description:
To assist our users with general ICT-related technical support issues.

Assist users either onsite or remotely to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance and maintain strong customer relationships.

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Job Responsibilities:
Customer serviceRepairsTrouble shooting and resolutionInstallations

Job Requirements:
Minimum National Diploma or Degree in Information Technology preferred.

Good interpersonal skills;Cloud Computing concepts such as Office 365 AdministrationAbility to work with little supervision at timesKnowledge of hardware components and hardware troubleshooting proceduresProven 3+ years of IT helpdesk support experience with excellent customer service skills at both first and second level support;Experience with anti-virus, anti-spyware, and anti-spam applications;Excellent written and verbal communication skills;Knowledge and ability to troubleshoot network services and protocols (TCP/IP, DNS, DHCP, etc.);and networkingAbility to critically analyse a symptom, diagnose a fault, plan and take appropriate action on equipment including, PCs, printers,Good time management skills;Knowledge of Microsoft server and desktop operating systems.


Active Directory AdministrationJob Details:

Company:
Commission for Conciliation Mediation and Arbitration – CCMA

Vacancy Type:
Full Time

Job Location:
Pretoria

Application Deadline:
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