Datacentre Manager

2 weeks ago


Pretoria, Gauteng, South Africa Boardroom Appointments Full time

Requirements:

-
Minimum education/training required:

  • Relevant degree/diploma preferred
  • Grade 12, with a relevant tertiary qualification being advantageous (Cobit/ITIL)
  • ITIL V4.0 certification
  • A+ and N+ certifications
-
Minimum work experience required:

  • At least 8 years of experience in an IT environment with relevant IT infrastructure and datacentre management experience

Key Performance Areas:

  • Coordinating operational changes across all stakeholders
  • Providing operational inputs into hosted infrastructure
  • Managing daytoday interactions with thirdparty suppliers
  • Planning and implementing optimal technology services
  • Assessing data centre infrastructure needs for future developments
  • Identifying continuous improvement opportunities
  • Providing input into IT strategies related to the data centre environment
  • Aligning IT services with business requirements
  • Ensuring adherence to IT governance processes
  • Serving as a point of escalation for unresolved issues
  • Mentoring service desk employees for their growth
  • Participating in migration projects between data centres when necessary
  • Providing input in due diligence processes when required

Technical Knowledge/Capabilities:

  • Exceptional knowledge of cloud datacentres, physical datacentres, hosting platforms, IoT, and ITIL principles
  • Experience in crisis management and critical thinking
  • Service delivery experience
  • Project management skills
  • Proficiency in MS Office
  • Excellent verbal and written communication skills
  • Ability to build and maintain sustainable relationships with stakeholders
  • Knowledge of different infrastructure architecture frameworks

Behavioural Competencies:

  • Resultdriven mindset
  • Innovation and creativity
  • Leadership and team management skills
  • Goaloriented with a high sense of urgency
  • Strong interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and accuracy
  • Analytical thinking


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