Telesales Agent- Leading Telecommunications Provider

2 weeks ago

Johannesburg, Gauteng, South Africa Talksure Full time

MAIN PURPOSE OF THE ROLE
The conversion of data to quality sales using sound sales techniques and best business practices

DUTIES AND RESPONSIBILITIES
-
1.

Achieve Targets:

  • Achieve individual sales target for Gross Additions
  • Achieve individual sales target for Upgrades
  • Achieve weekly and monthly call stats
-
2.

Handle Inbound Calls:

  • Identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Route calls to appropriate department
-
3.

Cold calling:

  • Ability to acquire new customers
  • Ability to upsell and crosssell
  • Ability to conduct effective research into a client prior to making contact
-
4.

Customer Relationship Management:

  • Responsible for developing relationships with existing customers
  • Maintain and grow existing client base
  • Conduct customer account analysis
  • Maintain, build and service relationships on a regular basis
  • Ability to retain outofcontract and renewable customers
-
5.

Query management:

  • Identify, address, and resolve concerns / queries
  • Provide regular and prompt feedback to clients in a timely manner
-
6.

Reporting:

  • Provide accurate forecasting on weekly and monthly sales pipelines
  • Provide daily activity and sales report
  • Uptodate reporting on marketing leads provided
  • Reports to be submitted within the time frames required
-
7.

Processes and Procedures:

  • Ensure all policies and procedures are adhered to
  • Ensure all interactions are captured on the relevant systems in the approved manner

QUALIFICATIONS AND EXPERIENCE REQUIRED

  • Matric / Senior certificate
  • At least 1 year experience as a B2B Telesales agent or similar position in the customer service or sales environment.
  • Must have 1 year experience within an inbound/outbound contact center environment with a proven track record
  • Must have knowledge of the Mobile Telecommunications environment
  • Proficient with Microsoft Office

Desirable Qualifications a
nd Experiences

  • Mobile product and industry knowledge experience advantageous

BEHAVIOUR AND COMPETENCIES REQUIRED

  • Sales skills
  • Strong business acumen
  • Excellent presentation skills
  • Excellent communication skills (written and verbal)
  • Decision making skills
  • Excellent interpersonal skills
  • Time management skills
  • Ability to formulate, set and manage goals and objectives
  • Ability to cope with high pressure levels and manage stress effectively
  • Strong relationship building, account planning and process competence skills

Note :
Fixed Term Contract ( 6 months)

Salary:
A lucrative uncapped commission structure with basics
of R6500-R9000 depending on skill, experience and proof of income.

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Treble Solutions Full time

    About Us:Treble Solutions is a dynamic and innovative BPO company dedicated to providing top-notch solutions for our clients. We are committed to delivering exceptional services to our clients and providing unparalleled customer experiences. As we continue to expand, we seek talented individuals to join our team and contribute to our growth.Position...

  • Telesales Agent- Leading Telecommunications

    2 weeks ago

    Johannesburg, Gauteng, South Africa Talksure Full time

    MAIN PURPOSE OF THE ROLEThe conversion of data to quality sales using sound sales techniques and best business practices.DUTIES AND RESPONSIBILITIES1. Achieve Targets Achieve individual sales target for Gross Additions Achieve individual sales target for Upgrades Achieve weekly and monthly call stats Retain and maintain existing business2. Cold calling...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Moladira Skills Full time

    Job Title: Telesales AgentResponsibilities: Conduct outbound calls to prospective customers to introduce and sell our fibre products and services. Utilize persuasive selling techniques to convert leads into sales. Maintain a high level of product knowledge to effectively communicate features, benefits, and pricing to customers. Identify customer needs and...

  • Telesales Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Talksure Full time

    We have an amazing opportunity for dynamic Telesales agents to join our leading Telecommunications client in Roodepoort. If you have a passion for _cold calling_ and thrive in a _target driven environment,_ this opportunity is for you.You will be required to market mobile and data solutions to new businesses. The ability to build solid relationships with...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa National Risk Managers (Pty) Ltd Full time

    Telesales Agents needed in Roodepoort and Benoni BranchesWe looking for Telesales Agents with 12+ months experience in long or short term insurance for our Companies based in Benoni and Roodepoort.They must have Matric, RE5 Qualifications will be an advantage, clear criminal record.We also offer competitive basic salary + commission, depending on the...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa National Risk Managers Full time

    Telesales Agents Needed in Benoni & Roodepoort ( Flora Centre) We looking for Telesales Agents with 12+ months experience in long or short term insurance for our Companies based in Benoni and Roodepoort.They must have Matric, RE5 Qualifications will be an advantage, clear criminal record.We also offer competitive basic salary + commission, depending on the...

  • Outbound Sales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Callforce Full time

    Creating purposeful careers as we build the future of contact centre solutions Job Title Outbound Sales Agent (Telecommunications) Selling of Cellular insurance to Business clients.Assisting clients with with upgrades.Retentions.Selling new contracts, insurance and up-selling.Desired Experience and QualificationsMatric (Compulsory)Outbound commercial...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa National Risk Managers (Pty) Ltd Full time

    We looking for Telesales Agents with 12+ months experience in long or short term insurance for our Companies based in Benoni and Roodepoort. For more information please contact:**Maria Nompumelelo Mnguni

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa National Risk Managers (Pty) Ltd Full time

    We are actively hiring: Outbound Call Centre Agents.We looking for Telesales Agents with 12+ months experience in long or short term insurance for our Companies based in Benoni and Roodepoort.They must have Matric, RE5 Qualifications will be an advantage, clear criminal record.We also offer competitive basic salary + commission, depending on the experience...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa National Risk Managers (Pty) Ltd Full time

    We looking for Telesales Agents with 12+ months experience in long or short term insurance for our Companies based in Benoni and Roodepoort. They must have Matric, RE5 Qualifications will be an advantage, clear criminal record. We also offer competitive basic salary + commission, depending on the experience and qualifications. Minimum of 12 month in...

  • Outbound Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Business Solutions Southern Africa Full time

    Job descriptionBusiness Solutions is hiring Outbound Telesales Agents.No experience neededGrade 12Proficiency in Microsoft OfficeTraining will be providedResponsibilitiesOutbound telesalesQualificationsNo experience neededGrade 12Proficiency in Microsoft OfficeTraining will be providedBenefitsCommission on salesJob Types: Full-time, PermanentSalary:...

  • Telesales Agents

    2 months ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    Our client is searching for high quality Telesales Agents for a well established and reputable company based in Randburg. Key Performance Areas:Meeting and exceeding sales targets:Generate sales through telephonic consultation and face to face consultationMeet Monthly Sales Targets as set out by Sales Manager Proactively pursue sales by tele canvassing and...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa InspHired Recruitment Solutions Full time

    A well-established company based in Morningside, SandtonIs looking to employ Telesales Agents. Must have an excellent command of the English language Atleast 9 months telesales experience is a must Must have experience selling Long Term Insurance Must have a clear criminal record and not debarred Must be target driven Proven sales track record an advantage...

  • Outbound Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa CallForce BPO Specialist Full time

    Outbound Sales ConsultantWe are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for youSalary - Basic + potential commission earnings of up to minimum of R 15K per monthDuring a Typical Day, You'll Cold calling...

  • Lead Generators

    2 weeks ago

    Johannesburg, Gauteng, South Africa Talksure Full time

    We have an exciting opportunity for dynamic Lead Generators with prior experience in the telecommunications industry to join our team. You must possess an excellent phone etiquette as you will be contacting prospective businesses to market mobile and data solutions. The ability to build rapport with key decision makers and convert these calls to leads is...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mettus Full time

    Achieve telesales budgets in an annual, quarterly, and monthly basis. To Protect XDS's client base and onboard new clients. To prepare reports and analysis for existing portfolio and prospects alike as agreed in KPI's with management. Assisting clients with billing issues, and general queries Conducting telephonic product training where necessary. Processing...

  • Telesales Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Centre Recruit Consultants Full time

    Our client who specialises in Accounting and business consultation services is recruiting an internal Telesales agent to join their teamResponsibilities: Conduct cold calls to potential business clients Generate leads and set up appointments for B2B Sales Consultants Maintain a high level of product knowledge and effectively communicate the benefits of the...

  • Telesales Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Centre Recruit Consultants Full time

    Our client who specialises in Accounting and business consultation services is recruiting an internal Telesales agent to join their team. Responsibilities: Conduct cold calls to potential business clients Generate leads and set up appointments for B2B Sales Consultants Maintain a high level of product knowledge and effectively communicate the benefits of the...

  • Inbound Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Personnel Full time

    Our client who is in the distribution industry is looking for a Call centre agent who is passionate about working with and helping people.Responsibilities include but is not limited to; Providing customer service telephonically. Taking client orders. Contact potential and existing customers to inform them of products and services. Product know (Training will...

  • Telesales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa LexisNexis Full time

    Key Accountabilities:Revenue Achieve sales targets by medium Maintain healthy sales pipeline that is reflected in CRM. Maintain required call rate Call on existing clients as well as develop new business Source own leads Sell based on campaigns as required Resolve customer queries Assist with collections as required Establish and maintain key stakeholder...