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Compliance Operations Supervisor
2 weeks ago
VACANCY COMPLIANCE OPERATIONS OFFICER - HEAD OFFICE - DURBAN
CORE PURPOSE OF THE JOB
To accurately check and approve the on boarding of customers for all branches taking into consideration FICA and on boarding requirements as required by the Bank's documented policies and procedures.
KEY PERFORMANCE AREAS
Customer on Boarding
- To review and approve customer account opening documentation and capturing on COB.
- Ensure that all information captured on COB matches the source documents.
- Ensures that correct and clear documents are scanned on COB prior to approval.
- Ensures that all information is captured accurately on the Bank's Operating systems
- FICA policies and procedures is strictly enforced.
- Ensures Watch list check is conducted and clear.
- Ensures that turnaround times are adhered to when approving Accounts on COB.
Mobile Banking
- To review and approve digital banking profiles when required
- To review and approve linking of transactional banking accounts
- To review and approve change of password
- To review and approve device linking
- To review and approve customer linking
- To contact customers to conduct verification checks
Administration
- Address/assist Branch FICA queries.
- Attends to ad hoc administration requirements as and when required.
PREFERRED QUALIFICATIONS
- Matric
- Certificate in Banking or similar
PREFERRED EXPERIENCE
At least 3 years banking experience
- Excellent understanding of FICA
Microsoft Office 36
- Knowledge of the Banks Operating Systems
- Knowledge of Banks Policies and Procedures.
SKILLS REQUIRED
- Accuracy and attention to detail.
- Time Management
- Work well under pressure
- Deadline driven
- Confidentiality
- Excellent Communication Skills
Market related salary plus benefits_
Experience:
- Banking: 3 years (required)
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