Fraud Agent 3 Month Contract

2 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

Seeking proactive, confident, and innovative Fraud Detection Consultants with a solutions-driven approach for an opportunity at a prominent South African bank, located in Sandton, on a 3-month contract.

Key Qualifications and Responsibilities:

  • FAIS Compliance: Must hold RE 5 certification or possess relevant qualifications for banking FAIS credits.
  • Fraud Detection: Proficient in reporting fraud cases, blocking/unblocking accounts, securing customer accounts, investigating suspicious activities, and resolving client queries.
  • Versatile Skills: Capable of handling various types of fraud cases and liaising with third parties for effective risk mitigation.
  • Banking Experience: Minimum of 2 years of experience in Credit Card Fraud Detection Consultant roles, specifically within the top 5 banks in South Africa.
  • Communication: Excellent verbal and written communication skills in English.
  • Client Service: Demonstrated expertise in providing top-notch client service.
  • Deadline-Oriented: Ability to thrive in a deadline-driven environment.

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