Housekeeping Managaer

2 weeks ago

Stellenbosch, Western Cape, South Africa HotelJobs Full time
DUTIES & RESPONSIBILITIES

  • Ensure that all company policies, procedures & SOPs are adhered to
  • Ensure effective communication with all stakeholder
  • Prepare & submit budgets
  • Plan, direct & control the department, roster staff
  • Supervise staff effectively
  • Identify training needs & implement training when required
  • Ensure that rooms are cleaned efficiently & quickly in order to maximise room occupancy
  • Ensure that VIP rooms receive the designated extras
  • Ensure an adequate supply of clean linen & in a good condition
  • Liaise with Resident Manager & notify of areas needing attention & décor
  • Ensure that public areas are serviced & cleaned daily
  • Responsible for master keys & security of the bedroom floors
  • Assist in supervising activities of department personnel, as well as coordination with other operating departments
  • Makes daily checks on rooms & other facilities to ensure company standards have been met
  • Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
  • Performance appraisals / reviews
  • Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
  • Maintains excellent & courteous relationships with guests
  • Report any maintenance defects to the Maintenance Department
  • Maintain highest standard of hygiene within the property
  • Any other adhoc duties that may be required

CORE COMPETENCIES

  • Clear communication skills written & verbal
  • Excellent attention to detail, initiative & interpersonal skills
  • Highly responsible, reliable & trustworthy
  • Presentable, wellspoken & professional individual
  • Act in good faith & in the best interest of the Company at all times
  • High guest centric approach to ensure overall customer service

  • Housekeeping Managaer

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    DUTIES & RESPONSIBILITIES - Ensure that all company policies, procedures & SOPs are adhered to - Ensure effective communication with all stakeholder - Prepare & submit budgets - Plan, direct & control the department, roster staff - Supervise staff effectively - Identify training needs & implement training when required - Ensure that rooms are cleaned...