Installations Technician
2 weeks ago
Job Context:
Minimum Requirements:
- Matric and relevant tertiary qualification
- Minimum 13 years hygiene industry experience
- Have experience in installations
- Valid drivers licence and driving experience
- Must have good reporting and admin skills
- Excellent computer skills highly accurate and results driven
- Basic HR knowledge
Duties & Responsibilities:
- conduct installations, repairs, and removals of hygiene equipment.
- Repair all washroom equipment including washroom equipment on customer sites.
- Install equipment according to the specified Safe/standard Operating procedure and take note of any client specifications as well.
- Ensure that all Installations, repairs, and removals allocated for the day and the month are completed on time, effectively and efficiently.
- Ensure that all documentation e.g. service records and Installations advises are completed correctly. Ensure the client signs proof of delivery and these are returned to the office the same day.
- Assist with delivery of outright orders when required.
- Ensure that all installations stock that was not used during the installation is returned to the controller during debriefing.
- Report all equipment defects, customer, or site problems, in writing, on the service advice as well as during debriefing with the controller on the same day.
- Ensure tools are always in good working order.
- Pay prompt attention to customer complaints and resolve efficiently and timeously.
- Report incidents and accidents to the Operations Manager and SHEQ Department immediately.
- Work overtime as instructed by Management and operational requirements but only with permission.
- Wear company uniform and all relevant Personal Protective equipment.
- Adhere to all Health and Safety regulations.
- Ensure that client service levels are maintained to the highest possible standards
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