Compliance Officer

2 weeks ago

Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Advert reference:
click_014201

Advert status:
Online

-
Position Summary:

Industry:
Wholesale & Retail Trade

Job category:
Admin, Office Support and Services

Location:
Cape Town

Contract:
Permanent

EE position:
Yes

Brand:
Clicks Group

Introduction:


To assist in reducing loss and risk to the business through effective exception reporting to operations on key risk areas.


Job description:

  • To analyse data, identify trends and prepare feedback for scorecard meetings with finance and operations.
  • To ensure effective streamlined communication to stores and provide efficient support to stores on projects and other operational issues.
  • To identify exceptions against set financial benchmarks by analysing reports and identifying trends based on reporting obtained from stakeholders and own data mining.
  • To highlight actual and potential areas of loss and risk to the business by collating reports and passing on the information to the operations line management to action speedily.
  • To provide required feedback from exception reporting to internal stakeholders on confirmed losses versus potential losses.
  • To continually assess and update current SOP's for improved performance based on trends from reporting.
  • To proactively track and follow up on outstanding documentation from stores.
  • To assist stores to adhere to SOP's and benchmarks by identifying instore trends and areas for development and escalating to the line manager for action.
  • To be the gatekeeper of accurate and timely operational communication to stores with regard to general issues, new and updated information on systems, procedures and other business process related i information, whilst monitoring operational teams compliance for reporting.

Minimum requirements:

  • Education and Experience Requirements
  • Essential: Matric
  • Desirable: Retail or Business management qualification
  • Advantageous: Unisolv and experience as a Pharmacist Assistant

Job Knowledge and Skills Required:

  • Knowledge of business processes
  • Knowledge of retail store management processes including stock and inventory management
  • Understanding of customer service principles
  • Problemsolving skills
  • Verbal and written communication skills
  • Computer literacy (specifically Word and Excel)
  • Time management skills
  • Strong client orientation
  • Self directed and able to work independently
  • Planning and organising skills
Essential competencies

  • Analysing
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Planning and Organising
  • Presenting and Communicating Information
  • Writing and Reporting
  • Achieving Personal Work Goals and Objectives
  • Adapting and Responding to Change

Kindly note only applicants who meet the minimum requirements will be contacted.
**We also encourage people with disabilities to apply.

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