Waitress

2 weeks ago


Cape Town, Western Cape, South Africa Wasta Hr Consultancy and Recruitment Full time

Responsibilities:

  • Welcome guests with a warm and friendly greeting, escorting them to their tables and presenting menus.
  • Provide detailed descriptions of menu items, making recommendations based on guests' preferences and dietary restrictions.
  • Take accurate food and beverage orders from guests and enter them into the pointofsale (POS) system.
  • Communicate effectively with the kitchen and bar staff to ensure timely and accurate delivery of orders.
  • Serve food and beverages to guests in a professional and efficient manner, ensuring presentation meets hotel standards.
  • Anticipate guests' needs throughout their dining experience, checking in regularly and offering refills or additional items as needed.
  • Handle guest inquiries, concerns, and special requests with professionalism and courtesy, escalating issues to management when necessary.
  • Maintain cleanliness and organization of the dining area, including resetting tables and replenishing condiments and supplies.
  • Collaborate with team members to ensure smooth operation of the restaurant and a positive guest experience.

Requirements:

  • Previous experience as a waitress or in a similar customer service role, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Strong attention to detail and the ability to multitask in a fastpaced environment.
  • Basic math skills for handling payments and processing transactions using the POS system.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Fluency in English is required;

Salary:
R10 000,00 per month

Application Question(s):

  • This position is based in Dubai, UAE. Are you willing to relocate?
  • Accommodation, Transportation and Duty meals will be provided, are you comfortable with this arrangement?

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