Sales Representative

2 weeks ago

Durban, KwaZulu-Natal, South Africa Winning Form Group Full time
Star Merchant has an exciting opportunity for a Sales Representative to be based in Umhlanga, Durban.

The role would include (but not limited to) developing sales strategies and attracting new clients, sourcing new sales opportunities and closing sales to achieve targets.

Focus on increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.

Offer tailor made solutions to clients and continuously make them aware of new product offerings. Ensure achievement of company's strategic objectives, goal plans and targets. Comply with all policies and procedures and strict adherence to internal controls. Uphold customer service and satisfaction in highest regard and of utmost importance.

Ensure daily, weekly and monthly reporting is done accurately and timeously and contains appropriate content to enable effective decision making.


Minimum Requirements:

  • 2 years sales experience
  • Basic understanding of the supply chain process
  • Drivers License

Advantageous:

  • Matric
  • Relevant Degree / Diploma
  • Pastel knowledge

Responsibilities:

Financial metrics

  • Forecasting / planning in line with the sales strategies.
  • Ensure that there is compliance with all policies and procedures and strict adherence to internal controls.
  • Ensure daily, weekly and monthly reporting is done accurately and timeously on sales and customer margin.
  • Negotiation of favorable customer terms (payment, rebates, settlement discount, and volume discount).
  • Negotiate favorable pricing with the customers, which may include settlement discounts and volume discounts as approved by management.
  • Establishment of fixed pricing, variable pricing, settlement discount structures, volume discount structures.
  • Meet with Customers on a regular basis regarding sales of recurring products, new product offerings, cost reducing solutions, service feedback.
  • Factor into account transport if delivery is included by working closely with Racing Distribution to ensure that we recover transport costs through use of a correct price.
  • Strive to sell the products independent of delivery.
  • Be clear in your communication with the customer and maintain your integrity whilst you are driven by sales targets.
  • Generate all quotations.
  • Satisfactory meeting of customer requests by the agreed upon deadlines and specifics.
  • Monitor customers in the region to ensure SLA's are met and maintain a continuous focus on customer service.
  • Assist with costing and markup on sales.
  • Ensure achievement of company's strategic objectives, goal plans and targets.
  • Ensure minimum sales targets are met monthly as set by Management.
  • Perform cost¬benefit and needs analysis of existing/potential customers to meet their needs.
  • Adequately balance the effort and cost in making the sale vs the margin that will be generated from the sale.
  • Any adhoc duties as required by management.

People

  • Performance must be tracked by yourself and the onus is placed on you to setup performance review meetings.

Compliance, risk and quality

  • 100% compliance with company policies and procedures.
  • 100% compliance with health and safety regulations.
  • 100% Compliance with relevant laws and regulations.
  • Ensure logical saving of all work, templates, etc. monthly and yearly such that each year's financial records can stand on its own when enquiries/ investigations/audits take place.
  • Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models of which is substantiated by facts with no numbers in the formulas.
  • Ensure the above (final version) and other documents are chronologically saved/backed up.
  • Declare all gifts.
  • Do not accept kickbacks. Instances to be reported immediately.
  • Declare all conflicts of interest upfront.

Growth and new markets/products

  • Customer relationship management.
  • Constantly monitoring of market related pricing on products to ensure The Star Merchant is always competitive as well as looking at new products to attract new customers.
  • Source new business and new products.
  • Development of existing business and products.
  • Ensure that measures are put in place and steps are taken to achieve short term, medium term, and longterm goals.
  • Assist with company projects or lead company projects.
  • Creation of customer leads and meeting with customers to introduce the Company and the Service/Products offered.
  • Effective, organized and managed introduction and hand over of new customers to the Stock Control team.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness.
  • Reach potential customers through cold calling.
  • Coordinate sales effort with team members and other departments.

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