Senior Digital Product Manager
2 weeks ago
RESPONSIBILITIES:
Adopt Business, Collaboration, Viability Process (BCVP)
Perform market research and competitor analysis
Build user stories to draw diagram and build transactional flows
Draft business requirement documents
Best in class functional UI / UX design
Optimise existing transactional flows
Own full product design
Signoff Technical documentation and business requirement document
Build and manage product technical roadmap
Manage digital lifecycle and releases
Participate in Scrum meetings and product sprints
Monitor front-end transactions to identify possible failures or errors
End to end front-end testing
Engage with Technical Integrations team to ensure accurate and timeous delivery
Manage error messaging and mapping
Manage new and enhancement of product integrations
Optimise and ensure compliance of Slip templates. (1Voucher slip interoperability)
Management of product directory and catalogue
Grow product/s though data insights working with Growth Manager.
Perform analytics to measure ROI, and product growth digital usage to make informed decisions to change or enhance for best user journey
Overall Business Support education and escalations
Mentors less experienced staff
MINIMUM REQUIREMENTS:
6+ years of relevant product management experience
Industry Experience (relative to the role)
Experience in mobile product vending
A strong technical background with software development experience and or understanding of the software development life cycle.
Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product feature and technical designs.
Understanding of app UI/UX, design and enhancements
Experience with apps, website Android, IOS, and USSD platforms. WhatsApp experience advantageous.
Experience managing multiple projects/products from concept to deployment and postproduction tracking.
An unparalleled bias for action with an ability to operate in an uncertain, dynamic, robust and fast paced environment with tight deadlines.
A passion for understanding the data and deriving decisions based the understanding gained
A track record of product ownership and successful delivery
SKILLS:
Manage priorities and do self-learning of the industry and product trends
Excellent written and verbal communication skills
Extreme attention to detail
Good negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organization and with external partners where required
Experience working in an Agile environment with cross-functional teams
Customer centric product and solution outlook
Excellent collaboration
BEHAVIOURAL SKILLS / ATTRIBUTES:
Very strong EQ and business acumen
Passionate and self-motivated individuals who is focused on delivery, quality and outputs
Initiative to ensure sustainable product lifecycle success
Proactive and takes initiative to drive product management success
LI-AT1
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