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Tracking Technician

3 months ago

Johannesburg, Gauteng, South Africa Level-Up Full time

Purpose of the Job

Represent Improve systems and processes for the effective and efficient operation and quality assurance and Fitment of tracking or related vehicle technology as well as the provision of excellent customer service to internal and external customers.

  • Job Description
    (Role, Responsibilities and Key Activities):
  • Effective installations And De-installations of sophisticated electronic equipment into various types of vehicles (tracking systems, emergency lights, electronic speed controllers.)
  • Conduct Quality Assurance, Audits, Inspections and sign off on all suppliers work on company assets.
  • Manage and maintain Data accuracy on tracking platforms.
  • Stock control/management and administrative duties.
  • Weekly and monthly report generation for usage.
  • Assist on Ad hoc reporting on client request.
  • Identify exceptions and resolve them.
  • Represent the company at internal and external customers and suppliers regarding technical (mechanical) issues and support.
  • Technical support to customers
  • Maintaining supplier management.
  • Application and specification assessment.
  • Recoveries and warranty claims assessments.
  • Cost savings on major repair assessments.


Required Experience:

  • Minimum 5 years relevant experience in Vehicle Tracking/Fleet Management/Fleet Logistics/Supply Chain Relevant Industry.
  • Relevant Industry body professional membership an added advantage
  • Knowledge of Technical Applications
  • Understanding of different tracking systems
  • Valid drivers license

Required Qualifications:

  • Minimum N6 Level technical
  • Qualified mechanic (petrol/diesel or mechatronic or Auto Electrician)
  • Certificate in Automotive Electronics/Motor Mechanic will be an Added advantage.

Required Skills:

  • Organizational skills
  • Time management
  • Good communication skills
  • Ability to plan.
  • Discretion and diplomacy
  • Figure Orientated
  • Attention to detail