Coordinator

2 weeks ago


Johannesburg, Gauteng, South Africa African Arete Full time
Coordinator required for client site in Johannesburg, Gauteng.

Grade 1- English and local fluency

  • 23 Years experience in an IT Support Role


PC (Desktops/Laptops)
  • Hardware and Software Troubleshooting
  • Ability to resolve Windows 7 and Windows 10 Operating System Errors
  • Basic Network troubleshooting skills and knowledge
  • Proficient in Microsoft Office latest Suites
  • Understanding of Symantec Endpoint Protection software
  • ITSM Tool Set (Ticket Management Software) preferred
  • Correctly track incidents and calls timely and accurately
  • Basic Knowledge of Microsoft Active Directory
  • Microsoft Group Policy Objects experience
  • Manage day to day staff scheduling
  • Ensure all sites are visited and incidents/request solved within KPI
  • Manage response to computer related request and incidents
  • Provide installation and upgrade services of supported hardware and software
Position - Contract basis
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