Contracting Manager

3 weeks ago


Cape Town, Western Cape, South Africa Hotelbeds Full time
Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel.

We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.

We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality.

We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:


Contracting Manager will be in charge of developing and establishing relationships with the suppliers of the assigned portfolio of the hotels in a specific geographic area.


Accountabilities:

  • Responsible to sign the most competitive rates for Hotelbeds clients in B2B and B2C environment.
  • Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.
  • Monitoring the Performance of each hotel working closely with the YM to ensure competitiveness and availability is not an issue.
  • Act as the facetoface key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them. Assisting in resolving major complaints of our suppliers and clients negotiating the most suitable solution to maintain the good service and relationship with them.
  • Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to maximize and its possibilities such as Marketing packages, Markets and client's promotions, tools, and new processes, allowing to optimize the income of each hotel.

Profile:

  • Strong influencing and negotiation skills, thriving in the creation and maintenance of successful longterm commercial relationships with suppliers and other stakeholders
  • Experienced with proven ability to deliver results in a fastpaced environment
  • Solid experience in negotiating agreements and conditions with suppliers
  • Proven ability to build strong internal and external relationships with individuals and hotel partners using an open and consultative approach
  • Highly developed communication (both verbal and written) and presentation skills
  • Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology
  • Channel managers /Hotel distribution knowhow
  • Previous experience of contracting and negotiation suppliers
  • Excellent in English spoken and written, French would an advantage
  • Knowhow in the industry
  • Autonomous
  • Excellent interpersonal skills and strong cultural versatility and empathy
  • Passionate about customer satisfaction, with a personal commitment to organizational excellence
  • High values with high standards of personal integrity


You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.

We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

  • Within an innovative, engaging and multicultural environment.
  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.
  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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