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Usa Customer Service Agent
2 weeks ago
HIRING CUSTOMER SERVICE AGENT
Job description
WHAT'S IN IT FOR YOU
- Guaranteed Basic Salary: R plus R campaign allowance.
- Night shift allowance
- Amazing Incentives
- Awesome Growth Potential
- Exposure to dealing with international customers.
REQUIREMENTS:
- Matric
- 1+ years of experience working with customers in call center or retail or aviation travel environment and providing high quality service.
- To be flexible and willing to work unsocial hours.
- Excellent communication skills.
- The ability to work well under pressure.
- IT skills for dealing with the computerized checkin systems.
- To be able to cope with difficult passengers, empathetic and remain calm.
- Problemsolving skills, "thinking outside of the box."
- Proficiency with learning new technology
- Must have fluent neutral accent, with the ability to articulate English and bubbly personality.
- Must be energetic, confident, enthusiastic, empathetic and passionate.
- Excellent customer interaction service and excellent communication skills.
- Displaying empathy and embracing company values and customer charter.
- Demonstrate a calm and professional attitude.
South Africa's largest contact center is recruiting Call Center Agents to support international customers and provide a world class service.
Job Types:
Full-time, Permanent
Salary:
Up to R7,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
Experience:
Customer Service: 1 year (preferred)
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