Private Banking Advisor Affluent

2 weeks ago

Johannesburg, Gauteng, South Africa FirstRand Full time
Job Description


To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.


  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Understand and market all financial services solutions within the relevant business offering.
  • Assist with profit growth for the business through.
  • Ensure effective management of the leads pipeline.
  • Develop, encourage and nurture collaborative relationships across the FRG.
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
  • Contribute to innovation by finding faster and more accurate ways of working.
  • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
  • Deliver exceptional and highquality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
  • Act responsibly with work related resources in order to contribute to cost containment.
  • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
  • Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
  • Provide sound services and recommendations based on customer and client needs, current information and trends.
  • Achieve expected financial targets and uphold associated service levels.
Job Details

Application Closing Date

14/06/24

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