IT Manager

1 week ago

Alberton, Gauteng, South Africa Resonance HR (Recruitment Agency) Full time

Main Outputs and Responsibilities for This Position

  • Overseeing the organization's IT infrastructure, including servers, networks, and hardware components.
  • Ensuring the reliability, availability, and performance of IT systems.
  • Collaborating with software vendors to implement updates and enhancements.
  • Ensuring debt collection operations comply with South African debt collection laws and regulations, including the National Credit Act (NCA) and data protection requirements.
  • Implementing and maintaining security protocols, access controls, and data encryption.
  • Collaborating with external IT vendors and service providers to support debt collection technology and infrastructure.
  • Communicating with internal stakeholders to understand their technology needs and provide solutions.
  • Ensuring seamless integration between various IT systems and data sources used in debt collection processes.
  • Streamlining data flow and information sharing among systems.
  • Leading a team of IT professionals, including system administrators, software developers, and IT support staff.
  • Providing guidance, training, and support to the IT team.
  • Providing technical support to debt collection staff to resolve ITrelated issues and optimize the use of technology tools.
  • Managing user administration tasks, including Active Directory admin, password resets, network drive mapping, and any other required tasks.
  • Developing and managing the budget for IT operations within the debt collection department.
  • Allocating resources for IT projects and maintenance.
  • Maintaining documentation for IT systems, processes, and procedures.
  • Generating reports and insights related to IT and technology operations for management.

Microsoft Technology Stack:

  • Active Directory (AD): User administration, including password resets, network drive mapping, and other tasks, suggests the use of Active Directory.
  • Windows Server: Managing servers and ensuring the reliability and availability of IT systems typically involves Windows Server.
  • Microsoft Office Suite: Commonly used in daytoday operations.

Education and Experience

Formal Education

  • Grade 1
  • Bachelor's degree in information technology, computer science, software engineering, or a related field.
  • Bachelor's degree in information technology, computer science, or a related field.
  • Proven experience in IT management, typically with a minimum of 5 years of relevant experience.

Experience

  • Proven experience in managing IT infrastructure and services.
  • Experience with computer networks, network administration, and network installation
  • Minimum of 5 8 years' experience within a leadership role in an IT environment

Salary:
R60 000,00 - R80 000,00 per month

Experience:

  • IT
Manager Level: 5 years (preferred)