Reservationist - Gardens, Cape Town

2 weeks ago


Gardens, Western Cape, South Africa HotelJobs Full time
Maximize sales by responding to guests with accurate information in a professional and timeous manner.

  • Be able to process bookings from initial contact, follow up, obtaining of guest details and collection of monies due.
  • Process bookings which have been received from Direct Guests, Trade and Online booking channels.
  • Liaise and communicate with internal stakeholders effectively.
  • Maintain office procedures to ensure that all information is easily retrievable by all staff
  • Front desk shifts

Requirements:

  • Minimum 23 years' experience in a Reservationist
  • Opera or Opera Cloud knowledge
  • Able to work in a small team environment
  • Be committed to service excellence
  • Accuracy and attention to detail is crucial
  • Able to work under pressure and can complete work quickly and accurately
  • Be thorough and methodical
  • Be friendly and outgoing
  • Brings energy, passion, and a willingness to learn and contribute to the team
  • Strong work ethic
  • Excellent command of English both written and verbal
  • Proficient in MS Word, Excel and Outlook
  • Adhere to company procedures

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