Key Accounts Manager

3 weeks ago

Pretoria, Gauteng, South Africa Caterpillar Full time

Career Area:

Marketing / Sales / Product Support**:

About Cat Financial

Job Summary:

Duties And Responsibilities:

  • Provides professional representation in an assigned territory, which includes training for dealer management and support personnel concerning merchandising, and financing programs for private entities and governmental bodies.
  • Initiates and develops good customer relations through explaining initial transaction quotations to customers, collecting customer credit information, answering technical questions, evaluating, and attempting to meet competitive offerings, and obtaining final customer acceptance of transactions. May have credit approval authority.
  • Administers existing financial contracts including conducting field audits of financed equipment to verify location and ensure proper use. Answers customer questions pertaining to property taxes and billings.
  • Assists in the collection of past due amounts, oversees repossession of equipment as needed.
  • Negotiates the restructuring of transactions to meet customer needs while meeting the expectations of Company management.
  • Analyses and evaluates the effectiveness of Company financing programs in an assigned territory.
  • Evaluates current market trends and supplies new forecast information to management for inclusion in the Company business plan. Monitors economic activity in a territory, and reports equipment market trends and competitive financial offerings to management.
  • Continuously evaluates growth areas and potential new markets for possible financing opportunities.
  • Assists Caterpillar Insurance Services Corporation in developing a positive working relationship with Caterpillar dealers.
  • Assists the Caterpillar Insurance Services Corporation staff in promoting insurance services to Caterpillar dealers.
  • Provides the dealer with all promotional material on the various insurance products, some of which are passed on to the enduser.
  • May explain the insurance products in detail and follows up with the dealers on questions or problems.
  • Shows the dealer how financing and insurance can be sold as a complete package to meet customer needs.

Job Requirements:

  • A completed degree in accounting or banking is preferred.
  • Minimum of 5 years' experience in a similar role, with exposure to credit, customer services, collections, marketing, and/or financial statement analysis is recommended.
  • Advanced knowledge of marketing and marketing techniques.
  • Demonstrated knowledge of financing and leasing products, policies, and procedures of the subsidiary.
  • Advanced knowledge of credit and documentation procedures, processes, and operations.
  • Demonstrated ability to analyze the financial status of customers. Demonstrated ability to define finance/lease markets. Ability to drive a car or adequately arrange for transportation to and from dealerships, customer sites, etc. Knowledge of Caterpillar dealer organizations.

_Additional Information:
_
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions.

Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit

LI

Caterpillar is an Equal Opportunity Employer (EEO).

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