Branch Manager

2 weeks ago

Woodmead, South Africa Motivity (PTY) Ltd Full time
Branch Manager

Overview of the Role

  • Managing your assigned Store and sale agents
  • Communication and relationship building with regional clients in the retail space
  • Ensuring store targets are met and exceeded
  • Ensuring quality customer service experience is at desired levels
  • Driving growth and innovation for the division
  • Recruiting, training, managing and appraising staff
  • Managing promotional activities
  • Ensuring stock integrity and availability
  • Taking appropriate action to ensure adherence to expense budgets
  • Proactively seeking to identify and manage risks
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • Interfacing with the customer up to executive level on a regular basis
  • Delivering results: ability to plan and organize self and work in order to achieve objectives and targets
  • Collaborating with senior management on the division management and growth
  • Customer management: tactful, resolute and committed to providing excellent customer service
  • Ensure prompt problem solving
  • Payroll input and final send off to HR
  • Ensuring compliance with health and safety legislation
  • Ensuring the proper management of stock
  • Reporting on sales vs targets
Minimum Requirements

  • National Diploma in Marketing and Sales or relevant
  • Matric
  • 35 years managerial experience in telecommunications and retail industry
  • Experience in fast paced sales environment
  • Experience in managing SLA
  • Experience in directly managing staff
  • Customer relations management
  • Valid driver's license
  • Own Transport

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Woodmead, Gauteng: Reliably commute or planning to relocate before starting work (required)

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Woodmead, Gauteng: Reliably commute or planning to relocate before starting work (required)

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